{"product_id":"napoleon-phantom-prestige-500-connected-rsib-gas-grill-infrared-side-rear-burners","title":"Napoleon Phantom Prestige 500 Connected RSIB Gas Grill with Infrared Side and Rear Burners","description":"\u003cstyle\u003e\nhtml{scroll-behavior:smooth}.fa-product-page{box-sizing:border-box;max-width:1710px;margin:0 auto;padding:30px 18px;color:#1f2433;background:#fff;font-family:\"DM Sans\",system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",sans-serif;font-size:16px;line-height:1.7}.fa-product-page *,.fa-product-page *::before,.fa-product-page *::after{box-sizing:inherit}.fa-product-page p{margin:0 0 16px}.fa-product-page ul,.fa-product-page ol{margin:0;padding-left:22px}.fa-product-page li{margin-bottom:8px}.fa-product-page a{color:#313652;font-weight:800;text-decoration:underline;text-underline-offset:3px}.fa-product-page a:hover{color:#1f2433}.fa-hero{background:#313652;color:#fff;padding:42px;border-radius:20px;margin:0 0 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rgba(49,54,82,.12);padding:14px 16px;vertical-align:top}.fa-table tbody tr:nth-child(even) td{background:#fafafa}.fa-faq-list{margin-top:24px}.fa-faq-item{background:#f8f8f8;border-radius:14px;padding:18px 20px;margin-bottom:12px;border:1px solid #e8e8e8}.fa-faq-item summary{list-style:none;cursor:pointer;font-weight:800;color:#313652;display:flex;align-items:flex-start}.fa-faq-item summary::-webkit-details-marker{display:none}.fa-faq-item summary::before{content:\"+\";background:#313652;color:#ffe001;width:24px;height:24px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;margin-right:12px;flex-shrink:0;font-weight:800}.fa-faq-item[open] summary::before{content:\"-\"}.fa-faq-answer p{margin:14px 0 0 36px}.fa-final-cta{background:#313652;color:#fff;border-radius:20px;padding:36px;margin-top:42px;text-align:center}.fa-final-cta h2{color:#ffe001}.fa-final-cta p{color:rgba(255,255,255,.9)}@media(max-width:1000px){.fa-quick-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:900px){.fa-two-col{grid-template-columns:1fr}.fa-hero{padding:32px 22px}}@media(max-width:600px){.fa-product-page{padding:20px 14px}.fa-hero,.fa-summary,.fa-notice,.fa-final-cta{border-radius:16px;padding:24px 20px}.fa-section h2,.fa-summary h2,.fa-notice h2,.fa-final-cta h2{font-size:24px}.fa-section h3,.fa-card h3{font-size:20px}.fa-quick-facts{grid-template-columns:1fr}.fa-faq-answer p{margin-left:0}.fa-table{min-width:600px}}\n\u003c\/style\u003e\n\u003cdiv class=\"fa-product-page\"\u003e\n\u003cheader aria-labelledby=\"phantom-prestige-title\" class=\"fa-hero\"\u003e\u003cspan class=\"fa-eyebrow\"\u003eConnected Four-Burner Gas Grill\u003c\/span\u003e\n\u003ch2 id=\"phantom-prestige-title\"\u003eNapoleon Phantom Prestige 500 Connected RSIB Gas Grill\u003c\/h2\u003e\n\u003cp class=\"fa-lead\"\u003eA premium freestanding gas grill with Wi-Fi and Bluetooth® monitoring, an infrared SIZZLE ZONE™ side burner, an infrared rear rotisserie burner, and cast stainless steel WAVE™ cooking grids.\u003c\/p\u003e\n\u003cdiv class=\"fa-badges\"\u003e\n\u003cspan class=\"fa-badge\"\u003e4 Main Burners\u003c\/span\u003e\u003cspan class=\"fa-badge\"\u003eWi-Fi + Bluetooth®\u003c\/span\u003e\u003cspan class=\"fa-badge\"\u003eInfrared Side Burner\u003c\/span\u003e\u003cspan class=\"fa-badge\"\u003eInfrared Rear Burner\u003c\/span\u003e\u003cspan class=\"fa-badge\"\u003eNatural Gas or Propane\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eModels:\u003c\/strong\u003e P500VXRSIBNK-PHM for natural gas and P500VXRSIBPK-PHM for propane.\u003c\/p\u003e\n\u003c\/header\u003e\n\u003csection aria-labelledby=\"quick-facts-heading\" class=\"fa-section\"\u003e\n\u003ch2 id=\"quick-facts-heading\"\u003eQuick Product Facts\u003c\/h2\u003e\n\u003cdiv class=\"fa-quick-facts\"\u003e\n\u003cdiv class=\"fa-fact\"\u003e\n\u003cspan\u003eConfiguration\u003c\/span\u003e\u003cstrong\u003eFreestanding Cart Grill\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"fa-fact\"\u003e\n\u003cspan\u003eMain Burners\u003c\/span\u003e\u003cstrong\u003eFour\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"fa-fact\"\u003e\n\u003cspan\u003eConnected Platform\u003c\/span\u003e\u003cstrong\u003eNapoleon Home App\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"fa-fact\"\u003e\n\u003cspan\u003eFinish\u003c\/span\u003e\u003cstrong\u003eMatte Black Phantom\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection aria-labelledby=\"installation-notice-heading\" class=\"fa-notice\"\u003e\n\u003ch2 id=\"installation-notice-heading\"\u003eImportant Installation Notice\u003c\/h2\u003e\n\u003cp\u003eThis is an outdoor freestanding cart grill. It must not be enclosed, built into an outdoor kitchen, or installed as a slide-in grill head.\u003c\/p\u003e\n\u003cp\u003eSelect the model manufactured for the available fuel supply and follow the rating plate, owner’s manual, local codes, and professional gas-installation requirements.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection aria-labelledby=\"at-a-glance-heading\" class=\"fa-summary\"\u003e\n\u003ch2 id=\"at-a-glance-heading\"\u003eNapoleon Phantom Prestige 500 Connected at a Glance\u003c\/h2\u003e\n\u003cdiv class=\"fa-table-wrap\"\u003e\n\u003ctable class=\"fa-table\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eProduct Type\u003c\/th\u003e\n\u003ctd\u003eFreestanding connected gas grill\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eNatural Gas Model\u003c\/th\u003e\n\u003ctd\u003eP500VXRSIBNK-PHM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003ePropane Model\u003c\/th\u003e\n\u003ctd\u003eP500VXRSIBPK-PHM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eMain Burners\u003c\/th\u003e\n\u003ctd\u003eFour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eSide Burner\u003c\/th\u003e\n\u003ctd\u003eInfrared SIZZLE ZONE™ side burner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eRear Burner\u003c\/th\u003e\n\u003ctd\u003eInfrared rear rotisserie burner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eConnectivity\u003c\/th\u003e\n\u003ctd\u003eWi-Fi and Bluetooth®\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eConnected Platform\u003c\/th\u003e\n\u003ctd\u003eNapoleon Home app\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eDisplay\u003c\/th\u003e\n\u003ctd\u003e5-inch Wi-Fi and Bluetooth®-enabled display\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eCooking Grids\u003c\/th\u003e\n\u003ctd\u003eCast stainless steel WAVE™ cooking grids\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eIgnition\u003c\/th\u003e\n\u003ctd\u003eJETFIRE™ instant ignition\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eFinish\u003c\/th\u003e\n\u003ctd\u003eMatte black Phantom finish\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eInstallation\u003c\/th\u003e\n\u003ctd\u003eOutdoor freestanding installation only\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003eNapoleon limited lifetime warranty; terms vary by component and region\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eWhy Choose the Napoleon Phantom Prestige 500 Connected?\u003c\/h2\u003e\n\u003cp\u003eChoose the Phantom Prestige 500 Connected when you want the performance of a premium gas grill with built-in tools that help monitor food and grill temperatures. Its combination of four main burners, two specialized infrared burners, connected controls, and premium cooking grids supports several cooking methods without requiring separate appliances.\u003c\/p\u003e\n\u003cdiv class=\"fa-two-col\"\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eMonitor grilling information from a compatible smart device.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eSear steaks and other foods over the infrared side burner.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003ePrepare rotisserie meals with the infrared rear burner.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eCook on durable cast stainless steel WAVE™ grids.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eUse four main burners for direct and indirect heat zones.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eStart the burners with Napoleon's JETFIRE™ ignition system.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eImprove visibility after dark with illuminated control knobs.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eStore grilling tools on integrated and concealed tool hooks.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eMove and secure the cart using adjustable locking casters.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003carticle class=\"fa-card\"\u003e\n\u003cp\u003eAdd a distinctive monochromatic centerpiece to an outdoor cooking area.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eConnected Grilling with Wi-Fi and Bluetooth®\u003c\/h2\u003e\n\u003cp\u003eThe connected control system is one of the defining differences between this model and a conventional Prestige grill. Its 5-inch display supports Wi-Fi and Bluetooth® connectivity and provides access to grill temperature, food-probe temperature, timers, system information, and compatible connected functions.\u003c\/p\u003e\n\u003cp\u003eAfter the grill is paired with the Napoleon Home app, the user can program a food type, target temperature, and cooking time from a compatible smart device. The integrated ACCU-PROBE® cooking-assistance system can then provide notifications as the food approaches the selected result.\u003c\/p\u003e\n\u003ch3\u003eWhat Can the Connected System Monitor?\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eInternal grill temperature\u003c\/li\u003e\n\u003cli\u003eConnected food-probe temperature\u003c\/li\u003e\n\u003cli\u003eSelected target temperature\u003c\/li\u003e\n\u003cli\u003eCooking timers\u003c\/li\u003e\n\u003cli\u003eWi-Fi and Bluetooth® connection status\u003c\/li\u003e\n\u003cli\u003eDisplay and system status\u003c\/li\u003e\n\u003cli\u003ePropane tank-scale information on equipped propane VX models\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eInitial setup requires Wi-Fi pairing through the Napoleon Home app. After setup, Bluetooth® may provide a local connection when the standard Wi-Fi connection is unavailable. Device compatibility is not guaranteed for every Android or iOS model, so users should verify current app and device requirements before relying on connected functions.\u003c\/p\u003e\n\u003cp\u003eThe grill can still perform its core gas-grilling functions without using every app feature. Connectivity primarily adds monitoring, notifications, cooking assistance, and easier access to temperature information.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eACCU-PROBE® Temperature Monitoring and Cooking Assistance\u003c\/h2\u003e\n\u003cp\u003eIntegrated ACCU-PROBE® technology helps the cook track both the grill environment and the internal temperature of food. Instead of repeatedly lifting the lid to check progress, the user can follow compatible probe readings from the grill display or Napoleon Home app.\u003c\/p\u003e\n\u003cp\u003eThis functionality is especially useful for thicker steaks, roasts, poultry, and other foods that require a specific internal temperature. It can also help with longer indirect cooks where frequent lid opening would release heat and extend cooking time.\u003c\/p\u003e\n\u003cp\u003eTemperature monitoring is an aid rather than a replacement for safe food-handling practices. Probe placement, food thickness, ambient weather, and the selected cooking method can all affect the reading and final result.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eInfrared SIZZLE ZONE™ Side Burner\u003c\/h2\u003e\n\u003cp\u003eThe infrared SIZZLE ZONE™ side burner creates a concentrated high-heat cooking area separate from the main grill. It is intended for fast searing and can help produce deep browning while leaving the main cooking chamber available for indirect cooking, finishing, or side dishes.\u003c\/p\u003e\n\u003cp\u003eA common method is to cook food more gently over the main burners and finish it over the infrared burner for a seared exterior. The side burner can also be used at the beginning of a cook before the food is moved to a lower-temperature zone.\u003c\/p\u003e\n\u003cp\u003eDo not close the side-burner lid while the burner is operating or still hot. The manufacturer also states that the side burner should not be used for deep-frying food.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eInfrared Rear Rotisserie Burner\u003c\/h2\u003e\n\u003cp\u003eThe rear infrared burner directs heat toward food mounted on a compatible rotisserie system. This arrangement is designed to support even browning and rotisserie-style cooking without placing the primary heat source directly below the food.\u003c\/p\u003e\n\u003cp\u003eIt is suitable for preparing whole poultry, roasts, and other balanced cuts that can rotate safely on a properly installed rotisserie spit. The food must be centered and balanced before the motor is operated.\u003c\/p\u003e\n\u003cp\u003eThe manufacturer instructs users not to operate the rear burner at the same time as the main burners. Follow the supplied owner’s manual for burner setup, lighting, counterweight use, and safe rotisserie operation.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eFour-Burner Main Cooking System\u003c\/h2\u003e\n\u003cp\u003eFour independently controlled main burners allow the cook to create multiple temperature zones across the primary cooking surface. This makes it possible to grill directly over active burners while reserving another section for indirect heat, warming, or slower cooking.\u003c\/p\u003e\n\u003cp\u003eMultiple zones are helpful when cooking foods with different heat requirements. Burgers or vegetables can cook over direct heat while thicker meats finish away from the strongest flame. The arrangement also supports preheating the entire grill before reducing selected burners for indirect cooking.\u003c\/p\u003e\n\u003ch3\u003eTwo-Level Stainless Steel Sear Plates\u003c\/h3\u003e\n\u003cp\u003eStainless steel sear plates help distribute heat and shield the burners from grease and cooking debris. Their two-level configuration is designed to promote more even heating while vaporizing some drippings to contribute grilled flavor.\u003c\/p\u003e\n\u003cp\u003eSear plates must be positioned as directed in the assembly and owner’s instructions. Clean them regularly to reduce grease accumulation and the risk of flare-ups or grease fires.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eCast Stainless Steel WAVE™ Cooking Grids\u003c\/h2\u003e\n\u003cp\u003eThe Phantom edition uses cast stainless steel cooking grids that combine a substantial cooking surface with the corrosion resistance and lower-maintenance qualities associated with stainless steel.\u003c\/p\u003e\n\u003cp\u003eNapoleon's WAVE™ shape produces distinctive sear marks and helps prevent smaller foods from slipping directly between straight grid bars. Cast construction also provides a solid surface for retaining and transferring heat during grilling.\u003c\/p\u003e\n\u003cp\u003ePreheat the grill before brushing the grids. Use cleaning tools and procedures suitable for stainless steel, and avoid harsh chemicals or abrasive materials that could damage surrounding finished surfaces.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eExpanded Multifunction Warming Rack\u003c\/h2\u003e\n\u003cp\u003eA large stainless steel warming rack provides a secondary cooking level above the main grids. It can be used to hold finished foods, warm buns, cook foods farther from the primary heat source, or increase usable cooking space during larger gatherings.\u003c\/p\u003e\n\u003cp\u003eBecause temperatures vary by burner setting and food placement, monitor items on the warming rack rather than assuming it remains at a single low temperature.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eJETFIRE™ Ignition and Illuminated Controls\u003c\/h2\u003e\n\u003ch3\u003eJETFIRE™ Instant Ignition\u003c\/h3\u003e\n\u003cp\u003eNapoleon's JETFIRE™ ignition system uses a focused flame to light the selected main burner. Each burner should be lit according to the sequence in the owner’s manual, with the grill lid open during ignition.\u003c\/p\u003e\n\u003ch3\u003eSafetyGlow™ Illuminated Control Knobs\u003c\/h3\u003e\n\u003cp\u003eBacklit control knobs improve visibility during evening cooking and help the control panel remain easy to read after sunset. The illuminated controls also complement the Phantom model's matte black exterior.\u003c\/p\u003e\n\u003cp\u003eLighting is a convenience feature and should not replace manually confirming that burner controls and the gas supply are fully turned off after cooking.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003ePhantom Styling, Storage, and Mobility\u003c\/h2\u003e\n\u003cp\u003eThe Phantom Prestige 500 Connected is distinguished by its dark monochromatic presentation. The matte black finish extends across the major visible surfaces to create a more understated appearance than a conventional bright-stainless grill.\u003c\/p\u003e\n\u003cp\u003eIntegrated storage helps keep frequently used grilling tools near the cooking area. The grill includes tool hooks, concealed hooks, probe storage, and adjustable cabinet doors. Height-adjustable locking casters help stabilize the grill after it has been moved into position.\u003c\/p\u003e\n\u003cp\u003eThe exterior finish should be cleaned only after the grill has cooled. Avoid abrasive pads, aggressive chemicals, and cleaning methods that may scratch, discolor, or otherwise damage coated surfaces.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eWho Is This Grill Best For?\u003c\/h2\u003e\n\u003cp\u003eThe Napoleon Phantom Prestige 500 Connected is a strong fit for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHomeowners who want a premium freestanding gas grill\u003c\/li\u003e\n\u003cli\u003eOutdoor cooks who value remote temperature monitoring\u003c\/li\u003e\n\u003cli\u003eUsers who frequently cook steaks and want a dedicated infrared searing zone\u003c\/li\u003e\n\u003cli\u003eRotisserie cooks who want a dedicated rear infrared burner\u003c\/li\u003e\n\u003cli\u003eFamilies that need separate direct and indirect cooking zones\u003c\/li\u003e\n\u003cli\u003eHosts who regularly prepare several foods at once\u003c\/li\u003e\n\u003cli\u003eBuyers who prefer a matte black grill over a bright stainless exterior\u003c\/li\u003e\n\u003cli\u003eUsers who want cast stainless steel cooking grids\u003c\/li\u003e\n\u003cli\u003eBuyers choosing between dedicated propane and natural gas configurations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho May Prefer a Different Grill?\u003c\/h3\u003e\n\u003cp\u003eA different model may be more appropriate if you do not need connected temperature monitoring, do not plan to use infrared searing or rotisserie cooking, need a grill designed for built-in installation, or cannot maintain the required outdoor ventilation and combustible clearances.\u003c\/p\u003e\n\u003cp\u003eThis freestanding appliance must not be built into an enclosure or converted into a built-in grill head. Buyers planning a permanent outdoor kitchen should select a model specifically approved for built-in installation.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eNatural Gas vs. Propane\u003c\/h2\u003e\n\u003cp\u003eThe Phantom Prestige 500 Connected is offered in separate natural gas and propane models. Select the correct fuel configuration before ordering because the two model numbers are designed for different gas supplies.\u003c\/p\u003e\n\u003cdiv class=\"fa-table-wrap\"\u003e\n\u003ctable class=\"fa-table\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth scope=\"col\"\u003eFuel Option\u003c\/th\u003e\n\u003cth scope=\"col\"\u003eModel\u003c\/th\u003e\n\u003cth scope=\"col\"\u003eBest For\u003c\/th\u003e\n\u003cth scope=\"col\"\u003eImportant Consideration\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNatural Gas\u003c\/td\u003e\n\u003ctd\u003eP500VXRSIBNK-PHM\u003c\/td\u003e\n\u003ctd\u003eHomes with an approved permanent natural gas supply near the grill location\u003c\/td\u003e\n\u003ctd\u003eRequires a properly sized and installed gas-supply connection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePropane\u003c\/td\u003e\n\u003ctd\u003eP500VXRSIBPK-PHM\u003c\/td\u003e\n\u003ctd\u003eUsers who prefer a refillable or exchangeable propane cylinder\u003c\/td\u003e\n\u003ctd\u003eThe cylinder must be correctly connected, inspected, stored, and monitored\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cp\u003eDo not attempt to operate the grill with a fuel type different from the one identified for the selected model. Gas connection work must comply with applicable codes and the instructions supplied with the appliance.\u003c\/p\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eInstallation and Placement Requirements\u003c\/h2\u003e\n\u003cp\u003eThis grill is intended for outdoor use in a naturally ventilated, above-ground location. It must not be used inside a building, garage, shed, recreational vehicle, boat, or another enclosed area.\u003c\/p\u003e\n\u003cp\u003eDo not integrate the cart grill into a fixed built-in or slide-in enclosure. Ventilation openings around the grill and propane-cylinder area must remain unobstructed.\u003c\/p\u003e\n\u003ch3\u003eVerified Combustible Clearances\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRear clearance:\u003c\/strong\u003e Maintain at least 27 inches from combustible materials.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSide clearance:\u003c\/strong\u003e Maintain at least 7 inches from combustible materials.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eLocal codes, site conditions, overhead structures, and regional instructions may require additional clearance. Always follow the product label and the manual supplied with the exact grill.\u003c\/p\u003e\n\u003ch3\u003eGas Connection\u003c\/h3\u003e\n\u003cp\u003eGas connections and associated installation work should be completed by a licensed gas installer where required. The complete system must be leak-tested before the grill is operated and whenever a gas component is replaced.\u003c\/p\u003e\n\u003cp\u003eNever test for leaks with an open flame. Follow the manufacturer’s approved leak-test procedure and immediately shut off the gas supply if a leak is found.\u003c\/p\u003e\n\u003ch3\u003eAssembly\u003c\/h3\u003e\n\u003cp\u003eAssemble the grill exactly as shown in the supplied Napoleon assembly guide. Even when a grill has been assembled by a dealer or retailer, the owner should review the assembly instructions and confirm that all components are correctly positioned before use.\u003c\/p\u003e\n\u003ch3\u003eElectrical and Connected Components\u003c\/h3\u003e\n\u003cp\u003eKeep electrical cords away from heated surfaces and traffic areas. Any external power source and rotisserie motor must be grounded and used according to local electrical requirements and the manufacturer’s instructions.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eImportant Operating and Safety Information\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eUse the grill outdoors in a well-ventilated area only.\u003c\/li\u003e\n\u003cli\u003eOpen the grill lid before lighting a burner.\u003c\/li\u003e\n\u003cli\u003eDo not move the appliance while it is operating.\u003c\/li\u003e\n\u003cli\u003eDo not operate the rear burner with the main burners.\u003c\/li\u003e\n\u003cli\u003eDo not close the infrared side-burner lid while the burner is operating or hot.\u003c\/li\u003e\n\u003cli\u003eKeep children and pets away from hot surfaces.\u003c\/li\u003e\n\u003cli\u003eKeep gas hoses and electrical cords away from heat, sharp edges, and grease.\u003c\/li\u003e\n\u003cli\u003eDo not store matches, lighters, or combustible materials inside the cabinet.\u003c\/li\u003e\n\u003cli\u003eDo not cover more than 75% of the cooking surface with solid metal.\u003c\/li\u003e\n\u003cli\u003eDo not use a pressure washer to clean the grill.\u003c\/li\u003e\n\u003cli\u003eDo not expose a hot grill or ceramic infrared burner to sudden cold water.\u003c\/li\u003e\n\u003cli\u003eShut off the gas supply after use.\u003c\/li\u003e\n\u003cli\u003eAllow the grill to cool before cleaning, servicing, or removing components.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRead the complete owner’s manual before installation, ignition, cooking, cleaning, maintenance, or storage. The summarized guidance on this page does not replace the manufacturer’s instructions.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eCleaning and Maintenance\u003c\/h2\u003e\n\u003cp\u003eRoutine maintenance supports reliable ignition, more consistent heat, and a lower risk of grease-related flare-ups. Service the grill only after it has cooled and the fuel supply has been shut off.\u003c\/p\u003e\n\u003ch3\u003eAfter Regular Cooking\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBrush food residue from the cooking grids using a suitable grill brush.\u003c\/li\u003e\n\u003cli\u003eInspect the grease tray and drip pan for buildup.\u003c\/li\u003e\n\u003cli\u003eWipe spills from side shelves and exterior surfaces after cooling.\u003c\/li\u003e\n\u003cli\u003eCheck that the burner controls and gas supply are turned off.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePeriodic Maintenance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eClean the grease tray, drip pan, and sear plates regularly.\u003c\/li\u003e\n\u003cli\u003eInspect burner ports and venturi tubes for grease, debris, or insect nests.\u003c\/li\u003e\n\u003cli\u003eKeep the ceramic infrared burner free from obstructions.\u003c\/li\u003e\n\u003cli\u003eInspect gas hoses for abrasion, melting, cuts, cracking, or other damage.\u003c\/li\u003e\n\u003cli\u003eConfirm that ignition components and probe connections remain clean and secure.\u003c\/li\u003e\n\u003cli\u003eCheck fasteners, casters, shelves, and cabinet components for proper positioning.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExterior Care\u003c\/h3\u003e\n\u003cp\u003eClean the matte black exterior with a soft cloth and a suitable mild cleaning solution. Do not use abrasive pads, harsh chemicals, or a pressure washer. Cosmetic damage, corrosion, discoloration, and finish damage caused by abrasive or chemical cleaning may not be covered by the warranty.\u003c\/p\u003e\n\u003ch3\u003eStorage\u003c\/h3\u003e\n\u003cp\u003eDisconnect external power when the grill is not in use and before cleaning. Propane cylinders must not be stored inside buildings, garages, sheds, or other enclosed areas. Follow all fuel-specific storage instructions in the owner’s manual.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eProduct Specifications\u003c\/h2\u003e\n\u003cdiv class=\"fa-table-wrap\"\u003e\n\u003ctable class=\"fa-table\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eBrand\u003c\/th\u003e\n\u003ctd\u003eNapoleon\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eCollection\u003c\/th\u003e\n\u003ctd\u003ePhantom Prestige®\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eSeries\u003c\/th\u003e\n\u003ctd\u003ePrestige 500 Connected\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eConfiguration\u003c\/th\u003e\n\u003ctd\u003eFreestanding cart grill\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eNatural Gas SKU\u003c\/th\u003e\n\u003ctd\u003eP500VXRSIBNK-PHM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003ePropane SKU\u003c\/th\u003e\n\u003ctd\u003eP500VXRSIBPK-PHM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eFuel Options\u003c\/th\u003e\n\u003ctd\u003eNatural gas or propane; model-specific\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eNumber of Main Burners\u003c\/th\u003e\n\u003ctd\u003eFour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eSide Burner Type\u003c\/th\u003e\n\u003ctd\u003eInfrared SIZZLE ZONE™\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eRear Burner Type\u003c\/th\u003e\n\u003ctd\u003eInfrared rotisserie burner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003ePrimary Cooking Grids\u003c\/th\u003e\n\u003ctd\u003eCast stainless steel WAVE™ grids\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eWarming Rack\u003c\/th\u003e\n\u003ctd\u003eLarge multifunction stainless steel warming rack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eSear Plates\u003c\/th\u003e\n\u003ctd\u003eTwo-level stainless steel sear plates\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eIgnition System\u003c\/th\u003e\n\u003ctd\u003eJETFIRE™ instant ignition\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eControl Knobs\u003c\/th\u003e\n\u003ctd\u003eBacklit SafetyGlow™ controls\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eDisplay Size\u003c\/th\u003e\n\u003ctd\u003e5 inches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eWireless Connectivity\u003c\/th\u003e\n\u003ctd\u003eWi-Fi and Bluetooth®\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eConnected App\u003c\/th\u003e\n\u003ctd\u003eNapoleon Home app\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eTemperature System\u003c\/th\u003e\n\u003ctd\u003eIntegrated ACCU-PROBE® temperature monitoring and cooking assistance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eProbe Connections\u003c\/th\u003e\n\u003ctd\u003eIntegrated food-probe ports and probe storage\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003ePropane Monitoring\u003c\/th\u003e\n\u003ctd\u003eTank-scale information on equipped propane VX models\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eExterior Finish\u003c\/th\u003e\n\u003ctd\u003eMatte black Phantom finish\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eStorage Features\u003c\/th\u003e\n\u003ctd\u003eCabinet storage, integrated tool hooks, concealed hooks, and probe storage\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eMobility\u003c\/th\u003e\n\u003ctd\u003eHeight-adjustable locking casters\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eApproved Location\u003c\/th\u003e\n\u003ctd\u003eOutdoor, naturally ventilated area\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eRear Combustible Clearance\u003c\/th\u003e\n\u003ctd\u003eAt least 27 inches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eSide Combustible Clearance\u003c\/th\u003e\n\u003ctd\u003eAt least 7 inches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003eNapoleon limited lifetime warranty with component-specific coverage and conditions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eSpecification note:\u003c\/strong\u003e Exact heat output, gas pressure, gas consumption, orifice sizing, dimensions, weight, electrical requirements, and package measurements should be taken from the rating plate and documentation supplied with the exact regional model. Those values are intentionally not reproduced here because the provided owner’s manual contains regional gas data that may not apply to every North American SKU.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eWhat's Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eNapoleon Phantom Prestige 500 Connected freestanding gas grill\u003c\/li\u003e\n\u003cli\u003eFour-burner main grilling system\u003c\/li\u003e\n\u003cli\u003eInfrared SIZZLE ZONE™ side burner\u003c\/li\u003e\n\u003cli\u003eInfrared rear rotisserie burner\u003c\/li\u003e\n\u003cli\u003eCast stainless steel WAVE™ cooking grids\u003c\/li\u003e\n\u003cli\u003eStainless steel warming rack\u003c\/li\u003e\n\u003cli\u003eIntegrated connected display and temperature-monitoring system\u003c\/li\u003e\n\u003cli\u003eCabinet and side-shelf components\u003c\/li\u003e\n\u003cli\u003eIntegrated tool and probe storage\u003c\/li\u003e\n\u003cli\u003eAssembly hardware and applicable manufacturer documentation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePackage contents can vary by market and production revision. Confirm whether temperature probes, a rotisserie kit, batteries, power components, covers, or other accessories are included with the exact SKU before ordering. Items not expressly listed by the seller should not be assumed to be included.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eNapoleon Limited Lifetime Warranty\u003c\/h2\u003e\n\u003cp\u003eThe Phantom Prestige 500 Connected is covered by Napoleon's limited lifetime warranty program. Coverage periods vary by component. The supplied manufacturer documentation lists lifetime coverage for selected major structural and stainless steel components, with shorter coverage periods for burners, infrared components, electrical components, and other parts.\u003c\/p\u003e\n\u003cp\u003eWarranty eligibility and terms depend on the purchaser, installation, maintenance, region, proof of purchase, and compliance with Napoleon's warranty conditions. Damage caused by improper installation, insufficient maintenance, grease fires, environmental exposure, accidents, unauthorized modifications, misuse, harsh chemicals, or non-approved replacement parts may be excluded.\u003c\/p\u003e\n\u003cp\u003eReview the warranty section of the owner’s manual supplied with the exact grill for complete component coverage, exclusions, registration requirements, and claim procedures.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"fa-section\"\u003e\n\u003ch2\u003eProduct Resources\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca title=\"Napoleon Prestige 500 Connected Owner's Manual\" rel=\"noopener noreferrer\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0354\/7607\/8636\/files\/m8nltvj7mutuajhcfv5q.pdf?v=1785162187\" target=\"_blank\"\u003e Napoleon Prestige 500 Connected Owner's Manual \u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca title=\"Napoleon Prestige Assembly Guide N415-0801CE\" rel=\"noopener noreferrer\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0354\/7607\/8636\/files\/compressed_Prestige-Assembly-Guide-N415-0801CE.pdf?v=1785162179\" target=\"_blank\"\u003e Napoleon Prestige Assembly Guide \u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRead the applicable owner’s manual and assembly guide before assembling, installing, connecting, lighting, operating, cleaning, or servicing the grill.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection aria-labelledby=\"product-summary-heading\" class=\"fa-summary\"\u003e\n\u003ch2 id=\"product-summary-heading\"\u003eProduct Summary\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eBest for:\u003c\/strong\u003e Outdoor cooks seeking a premium four-burner gas grill with smartphone temperature monitoring, infrared searing, and rotisserie capability.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStandout feature:\u003c\/strong\u003e A connected Wi-Fi and Bluetooth® system works with the Napoleon Home app and integrated ACCU-PROBE® technology to monitor grill and food temperatures.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCooking versatility:\u003c\/strong\u003e Four main burners support direct and indirect heat, while the infrared side burner handles high-heat searing and the infrared rear burner supports rotisserie cooking.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFuel choice:\u003c\/strong\u003e Select P500VXRSIBNK-PHM for natural gas or P500VXRSIBPK-PHM for propane.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant limitation:\u003c\/strong\u003e This is an outdoor freestanding cart grill and must not be enclosed or installed as a built-in grill.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection aria-labelledby=\"faq-heading\" class=\"fa-section\"\u003e\n\u003ch2 id=\"faq-heading\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"fa-faq-list\"\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eWhat is the Napoleon Phantom Prestige 500 Connected RSIB?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe Napoleon Phantom Prestige 500 Connected RSIB is a freestanding four-burner gas grill with Wi-Fi and Bluetooth® connectivity, an infrared SIZZLE ZONE™ side burner, an infrared rear rotisserie burner, cast stainless steel cooking grids, and a matte black Phantom finish.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eWhat are the model numbers for the natural gas and propane versions?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe natural gas model is \u003cstrong\u003eP500VXRSIBNK-PHM\u003c\/strong\u003e. The propane model is \u003cstrong\u003eP500VXRSIBPK-PHM\u003c\/strong\u003e. Select the model manufactured for the fuel supply available at the installation location.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eWhat does the connected grilling system do?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe connected system displays and monitors grill temperature, compatible food-probe temperature, timers, and system information. When paired with the Napoleon Home app, it can provide cooking assistance and temperature notifications on a compatible smart device.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eDoes the Napoleon Phantom Prestige 500 use Wi-Fi or Bluetooth?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eIt supports both Wi-Fi and Bluetooth®. Initial smart-device setup requires Wi-Fi through the Napoleon Home app. After setup, Bluetooth® may provide local connectivity when the standard Wi-Fi connection is unavailable.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eCan the grill be used without the Napoleon Home app?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe grill's core gas-cooking functions are not dependent on using every app feature. However, the app is needed to access supported remote monitoring, notifications, food programming, and connected cooking-assistance functions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eIs every smartphone compatible with the Napoleon Home app?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eNo. The app is designed for a range of Android and iOS devices, but Napoleon does not guarantee compatibility with every device, operating-system version, or manufacturing configuration.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eWhat is the ACCU-PROBE® cooking system?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eACCU-PROBE® is the grill's integrated temperature-monitoring and cooking-assistance system. It can monitor grill and food-probe temperatures and provide notifications based on the selected food, target temperature, and cooking time.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eWhat is the infrared SIZZLE ZONE™ side burner used for?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe infrared SIZZLE ZONE™ side burner provides concentrated high heat for searing steaks and other foods. It can be used before or after cooking over the main burners to develop a browned exterior.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eCan I close the infrared side-burner lid while cooking?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eNo. The side-burner lid must remain open while the infrared burner is operating or hot. Closing it can trap heat and damage the grill.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eWhat is the rear infrared burner used for?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe rear infrared burner is designed for rotisserie cooking. It directs radiant heat toward food rotating on a compatible rotisserie spit and is suitable for foods such as poultry and balanced roasts.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eCan I use the rear burner and main burners at the same time?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eNo. Napoleon instructs users not to operate the infrared rear burner together with the main burners. Follow the rotisserie instructions in the owner’s manual.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eWhat are cast stainless steel WAVE™ cooking grids?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThey are heavy cast stainless steel cooking grids formed in Napoleon's WAVE™ pattern. The grids provide a durable cooking surface, create distinctive sear marks, and help keep smaller foods from falling between straight bars.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eIs the Phantom Prestige 500 Connected a built-in grill?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eNo. It is a freestanding cart grill and must not be enclosed, built into an outdoor kitchen, or installed as a slide-in grill head. Use a Napoleon model specifically approved for built-in installation when planning an island.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eCan the grill be used in a garage or enclosed patio?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eNo. It is intended for outdoor use in a naturally ventilated area. It must not be operated inside a building, garage, shed, or other enclosed space.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eHow much clearance does the grill require?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe supplied manual specifies at least 27 inches of clearance behind the grill and at least 7 inches at the sides from combustible materials. Local codes and site conditions may require additional clearance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eDoes the natural gas grill require professional installation?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe gas-supply connection should be completed by a licensed gas installer where required. The gas line must be properly sized, connected, and leak-tested before the grill is used.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eCan the natural gas and propane models be converted?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eThe provided resources do not authorize field conversion between fuel types. Order the model manufactured for the intended fuel and do not modify the grill or substitute gas components.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eHow should the grill be cleaned?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eAllow the grill to cool, shut off the gas supply, clean the cooking grids, empty grease components, and periodically inspect the burners and gas hose. Do not use a pressure washer, harsh chemicals, or abrasive cleaning methods.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails class=\"fa-faq-item\"\u003e\n\u003csummary\u003eDoes the grill have a lifetime warranty?\u003c\/summary\u003e\n\u003cdiv class=\"fa-faq-answer\"\u003e\n\u003cp\u003eNapoleon provides limited lifetime coverage for selected components, while burners, infrared parts, electrical components, and other parts may have shorter coverage periods. Warranty terms, exclusions, and regional conditions apply.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdiv class=\"fa-faq-item\"\u003e\n\u003ch3\u003eIs the Napoleon Phantom Prestige 500 Connected worth choosing?\u003c\/h3\u003e\n\u003cp\u003eIt is best suited to buyers who will use its connected temperature monitoring, infrared side searing, rear rotisserie burner, four-zone cooking system, and premium cast stainless steel grids. A simpler model may offer better value for shoppers who do not need those features.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection aria-labelledby=\"final-cta-heading\" class=\"fa-final-cta\"\u003e\n\u003ch2 id=\"final-cta-heading\"\u003eConnected Control with Premium Grilling Versatility\u003c\/h2\u003e\n\u003cp\u003eThe Phantom Prestige 500 Connected is designed for outdoor cooks who want app-based temperature monitoring, high-heat infrared searing, rotisserie capability, and flexible direct and indirect cooking zones.\u003c\/p\u003e\n\u003cp\u003eConfirm the correct fuel model, required combustible clearances, app compatibility, gas connection, and package contents before ordering.\u003c\/p\u003e\n\u003c\/section\u003e","brand":"Napoleon","offers":[{"title":"Natural Gas","offer_id":45852429189164,"sku":"P500VXRSIBNK-PHM","price":3238.8,"currency_code":"USD","in_stock":true},{"title":"Liquid Propane","offer_id":45852429221932,"sku":"P500VXRSIBPK-PHM","price":3178.8,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0354\/7607\/8636\/files\/napoleon-phantom-prestige-500-connected-rsib-gas-grill-with-infrared-side-and-rear-burners-grills-flame-authority-1251196702.webp?v=1785169659","url":"https:\/\/flameauthority.com\/products\/napoleon-phantom-prestige-500-connected-rsib-gas-grill-infrared-side-rear-burners","provider":"Flame Authority","version":"1.0","type":"link"}