Lowest Price Guaranteed

Our Commitment To Excellence Extends to Ensuring That You Receive The Best Value For Your Purchase.

With our Low-Price Guarantee, You can shop with confidence, knowing that you're making a cost-effective choice without compromising on quality.

 

Flame Authority is an Authorized Dealer for every brand we sell which means you qualify for the full manufacturer warranty with every purchase.

Call Us: 1-800-923-4556
Email Us: support@flameauthority.com
Hours of Operation: 7 DAYS A WEEK, 9AM - 7PM EST

We work very hard to ensure we offer the absolute best prices online. We work with suppliers and manufacturers directly to make sure they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price than us within 30 days of your purchase date, please let us know, and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.

We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

To request your partial refund, just email us a link to the product on our website and our competitor's website, within 30 days from the date of your order, and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and "buy one, get one free" offers are not eligible
  • The item must be in stock on the competitor's website
  • The competitor must be an online store; they may not have a retail location
  • The website cannot be a discounter or auction website (i.e., eBay, Overstock, Walmart, Amazon, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges; it excludes sales tax

    If you want to check if we can price match a product before you place your order, please contact us.

    Flame Authority believes that products we sell are both impeccable and affordable. Our Low-Price Guarantee exemplifies this commitment, offering you the assurance that you're making a smart investment in your collection. Shop professionally and confidently with our Low-Price Guarantee today!