I really like the way they respond to their customers especially Jim from their escalation department. Very helpful in resolving my issues. Responses are polite and prompt.
This product caught my attention when I visited FLAME AUTHORITY, and I ended up purchasing it online. It arrived earlier than I expected and it was easy to install and easy to use.
I had some clarifications regarding the product's features and specifications and Jim is the one who answered all of them. Now it puts me at ease to make any purchase with this store coz all my concerns were answered promptly.
I ordered this fireplace for my room preparing for the cold season. Now I love the warmth and relaxation it gives me. Planning on another purchase from you guys next time I will install it in the dining area.
I saw this store online and asked for recommendations for E-fireplaces regarding the size and quality that I need for my house. John recommended this to me in detail. It arrived yesterday and it was exactly what John said. Thankful for the right recommendation.
My order arrived today. The size that I ordered was right and it is in perfect shape when delivered. Planning on installing it tomorrow my kids are excited about using it this weekend.
Excellent Customer service! I talked to Jane and she helped me throughout the process. I received the unit in good condition
I am a satisfied buyer of this fireplace. It's functionality and the capability of heating large rooms is outstanding. I will make another purchase soon.
I highly recommend this product. I like the clear view from inside thanks to the Halogen lighting that creates a beautiful interior.
This product's glass door design is the best. I can easily see through the door without opening it, allowing me to select the food and beverage that I want more quickly. So far, the best refrigerator for me.
"This refrigerator is so quiet! I love that the slender design gives me more space in my kitchen, and everything is easy to find. There's tons of room in the frig and I love having a place for all of my favorite foods
I would definitely recommend this to anyone!"
You really went above and beyond to make sure I was happy with my purchase. Thank you for the wonderful experience.
"Our outdoor kitchen has never been the same since we got this 2 door refrigerator. It's a game-changer!
We've been using it to keep our dishes until serving time and it's great. No questions, no problems—just a game-changing product that works great."
Great Customer Service. I will absolutely be back and recommend your store to anyone who asks!
I'm so glad I bought this refrigerator. It's a great addition to my kitchen, and I love the convenience of being able to keep cold drinks on hand. The design is great, and the door lock control makes me feel safe knowing that my storage is secure.
I am so happy I came to this store! They were so helpful in me, finding the right refrigerator. So accommodating, and patient. Thank you so much for such a WONDERFUL experience.
This product is amazing. The lighting is great and it has a factory installed security lock when you are not using it, so it gives great performance when it comes to cooling. I give this product five stars!
I ordered this grill, and I'm so happy with it! Very satisfied with the product!
I can say that I'm super satisfied with the product.The high standard quality makes me feel like this is a great investment.
Thanks for the help, I really appreciate it. It was my first time buying a grill and you made me feel more confident in my purchase. Thumbs up!