Smart Flame Burner Collection
Bio Flame 38-Inch SmartFlame Remote-Controlled Bioethanol Burner with WiFi, Alexa & Google Home
The Bio Flame 38-Inch SmartFlame Remote-Controlled Bioethanol Burner is a premium automated burner designed for custom indoor and outdoor fireplace applications in residential and commercial spaces. It produces a real flame using bioethanol fuel without requiring a chimney, fixed vent, or gas line. Built-in WiFi, an included remote control, six adjustable flame settings, safety sensors, and an automatic fuel-refill system provide convenient control for contemporary built-in fire features. Electrical power and installation in a properly constructed non-combustible firebox are required.
38-BLACK-SF Black
38-SILVER-SF Stainless Steel
Fuel Bioethanol
Maximum Output Approx. 13,600 BTU
Fuel Capacity 7.3 Liters
Approximate Burn Time 10.5–14 Hours
Control Remote + WiFi App
Flame Settings 6 Settings
Vent or Chimney Not Required
Power Electrical Power Required
A Smart, Ventless Real-Flame Burner for Custom Fireplace Projects
The 38-Inch SmartFlame burner is designed for projects that require the visual impact of a long, real flame without installing a chimney or fixed gas supply. Its integrated fuel system feeds bioethanol into the combustion tray while onboard controls allow users to ignite, extinguish, and adjust the flame from the burner, included remote, or compatible smart-control interface.
Although identified as a 38-inch model, the burner body measures approximately 36 inches wide. This distinction is important when planning the firebox opening, countertop, surround, or custom millwork.
The burner may contribute supplemental warmth, but manufacturer documentation classifies bioethanol fireplaces as decorative appliances intended for occasional use. It should not be selected as a primary or whole-home heating system.
Important sizing note: Manufacturer dimensions can vary by approximately 2% due to material attributes. Use the physical burner when confirming final cutout dimensions rather than relying exclusively on published measurements.
Is the Bio Flame 38-Inch SmartFlame Burner Right for Your Project?
Best For
- Custom built-in residential fireplace installations
- Restaurants, hotels, lounges, offices, and hospitality spaces
- Modern projects where a chimney or gas line is not available
- Indoor or outdoor fire features built from non-combustible materials
- Buyers who want app, remote, and smart-home control
- Designs requiring adjustable flame presentation
- Projects with access to an appropriate electrical power supply
Not Recommended For
- Primary or continuous whole-room heating
- Cooking, boiling water, or burning wood, paper, or charcoal
- Installations made from combustible or heat-sensitive materials
- Rooms smaller than the stated minimum ventilation requirement
- Locations where the flame would be left unattended
- Projects without electrical power
- Applications that cannot maintain the manufacturer’s clearances
Key Features and Buyer Benefits
SmartFlame Technology
Electronic operation manages ignition, fuel flow, and flame adjustment for a more controlled experience than a basic manually operated ethanol burner.
Real Flame Without a Gas Line
The burner uses liquid bioethanol and does not require natural gas, propane piping, or a fixed utility connection for fuel supply.
Ventless Installation
No chimney or flue is required, but the installation must still meet the manufacturer’s room-size, ventilation, clearance, and material requirements.
Remote and WiFi Control
Operate the burner with the included remote control or through the Bio Flame app using the burner’s integrated WiFi capability.
Alexa and Google Home Compatibility
The supplied product information identifies compatibility with Amazon Alexa and Google Home for supported hands-free smart-home operation.
Six Adjustable Settings
Adjust flame intensity from the burner controls or remote after the flame has spread across the combustion tray.
Automatic Fuel Refill System
The included filling hose connects the burner’s refill system to the fuel container. The powered filling cycle stops automatically when complete.
Safety Sensors
Integrated monitoring supports controlled operation, fuel management, and safety shut-down behavior described in the installation and user manual.
304 Stainless Steel Construction
The burner is constructed from 304 stainless steel and includes an insulated bottom tray for installation in an approved non-combustible setting.
Smart Home and Remote Operation
The RC Smart Burner includes built-in WiFi and a handheld remote, giving users several ways to operate the fire. The supplied product information identifies support for the Bio Flame app, Amazon Alexa, and Google Home.
Available Control Methods
- Controls located on the burner
- Included remote control
- Bio Flame smartphone app
- Amazon Alexa integration
- Google Home integration
What the Controls Manage
- Power and ignition sequence
- Flame increase and decrease
- Burner shutoff
- Child-lock release procedure
- WiFi-enabled operation after setup
Electrical requirement: This is not a non-powered manual burner. The AC adapter must be connected properly before automatic filling, ignition, remote operation, or WiFi control can function.
The burner has a 7.3-liter fuel tank and produces a maximum net thermal output of approximately 13,600 BTU, or 3.98 kW. Manufacturer documentation lists an approximate operating time of 10.5 to 14 hours depending on flame level, installation conditions, and fuel quality.
| Maximum thermal output |
Approximately 13,583.6 BTU / 3.98 kW |
| Fuel capacity |
7.3 liters |
| Approximate burn time |
10.5–14 hours |
| Fuel consumption |
Approximately 0.45–0.6 liters per hour |
| Average listed coverage |
Approximately 77–80 m² |
| Minimum room size |
38 m² per burner |
| Minimum fuel level for operation |
1 liter |
Heating-area figures are indicative and depend on installation, ventilation, fuel quality, flame setting, room conditions, and local climate. Use the burner as a decorative appliance with supplemental heat rather than as a primary heater.
Installation Requirements
Correct installation is essential for safe operation and warranty eligibility. The burner must be secured in a level, non-combustible setting before it is filled, ignited, or operated.
Approved Construction Materials
- Stainless steel
- Concrete
- Brick
- Natural stone
- Other suitable non-combustible materials
Required Site Conditions
- Stable and level support surface
- Prepared electrical connection
- Suitable room ventilation
- Required combustible clearances
- Secure burner positioning
Avoid These Locations
- Directly beside wallpaper or veneer
- Near curtains, fabrics, or furniture
- Where flammable vapors are present
- Rooms where oxygen tanks are in use
- Uneven or combustible surfaces
Manufacturer Cutout Dimensions
| Cutout length |
35.35 inches / 898 mm |
| Cutout width |
7.09 inches / 180 mm |
| Cutout depth |
9.84 inches / 250 mm |
Clearance Requirements
| Front clearance |
4 inches / 102 mm |
| Rear clearance |
4 inches / 102 mm |
| Side clearance |
4 inches / 102 mm |
| Overhead clearance |
24 inches / 610 mm |
| Nearest combustible radius |
24 inches / 610 mm |
| Recommended distance from combustible materials |
At least 59.1 inches / 1500 mm in the ideal installation area |
| Recessed TV clearance |
At least 14 inches / 35.5 cm from the top of the firebox to the bottom of the recessed television |
Minimum Firebox Size Listed for the 38-Inch Burner
| Minimum firebox width |
44 inches |
| Minimum firebox height |
20 inches |
| Minimum firebox depth |
15 inches |
Professional planning is strongly recommended. Installation into an unsuitable firebox, failure to maintain clearances, or failure to level and secure the burner can create a fire, fuel-spill, or operating hazard and can void warranty coverage.
Fuel Requirements and Refilling
Use only bioethanol fuel intended for indoor ethanol fireplaces. The manufacturer recommends The Bio Flame Bioethanol Fuel and also identifies e-NRG as an alternative. Never use gasoline or add water to the fuel.
Automatic Filling
- Connect the burner to electrical power.
- Open the fuel door on the front right side.
- Connect the filling hose to the burner and fuel container.
- Start the powered filling cycle.
- Allow the system to stop automatically.
- Remove the hose and clean any spilled fuel.
Manual Filling
- Open the fuel door.
- Remove the filling cap.
- Use the supplied funnel to add fuel.
- Stop when the fill indicator turns off.
- Clean spills and replace the cap.
- Close the fuel door before ignition.
Never refuel a hot or operating burner. Confirm that the combustion tray is empty and completely cool before adding fuel. Immediately clean spills and allow the area to dry fully before ignition.
Operating Guidance
Review the complete installation and user manual before first use. The burner uses a controlled power and ignition sequence and should not be operated like a basic manual ethanol tray.
Startup
Follow the manual’s button sequence exactly. During initial operation, allow time for the ignitor and fuel system to prepare the combustion tray.
Flame Adjustment
Wait until the flame extends across the combustion tray before changing intensity. Use the up or down controls to select the desired setting.
Shutdown and Cooldown
Press the power control once to stop the fuel pump. Fuel remaining in the tray will continue burning briefly, and the burner requires a ten-minute safety cooldown before restarting.
The manual describes six operating positions: On, Flame Size 1, Flame Size 2, Flame Size 3, Flame Size 4, and Off.
Safety and Use Limitations
- Never leave the flame unattended.
- Do not use the burner if it is damaged or malfunctioning.
- Do not move the burner while it is operating or contains fuel.
- Do not operate where oxygen tanks or flammable vapors are present.
- Do not use gasoline, wood, paper, charcoal, or other combustible materials.
- Do not use the burner for cooking, boiling water, or continuous primary heating.
- Do not place decorative media directly over the burner opening.
- Use only approved accessories that do not interfere with the flame.
- Frequently inspect beneath the burner for residual fuel.
- Empty all fuel before storing or transporting the burner.
Fire and explosion risk: Fuel accumulated beneath the burner, fuel added while the unit is hot, or operation in a combustible enclosure can cause serious injury or property damage.
Included and Documented Accessories
Manufacturer literature for the 38-Inch RC Smart Burner identifies the following operating, filling, and maintenance accessories:
- 38-Inch RC Smart Burner
- Remote control
- AC adapter and plug
- Filling hose
- Siphon hose
- Lift-up handle
- User manual
- Lighting rod
- Lighter
- Funnel
Technical Specifications
| Product name |
Bio Flame 38-Inch SmartFlame Remote Control Burner |
| Black model |
38-BLACK-SF |
| Stainless steel model |
38-SILVER-SF |
| Application |
Indoor and outdoor custom fireplace applications |
| Installation type |
Built-in burner for a suitable non-combustible firebox |
| Fuel type |
Bioethanol fuel |
| Vent or chimney required |
No permanent chimney or flue required |
| Gas line required |
No |
| Electrical power required |
Yes |
| Overall dimensions |
6.6" H × 36" W × 7.6" D
168 × 908 × 193 mm |
| Construction |
304 stainless steel |
| Available finishes |
Black or stainless steel |
| Bottom design |
Insulated bottom tray |
| Maximum net heat output |
Approximately 13,583.6 BTU / 3.98 kW |
| Average listed heating area |
Approximately 77–80 m² |
| Minimum room size |
38 m² per burner |
| Fuel capacity |
7.3 liters |
| Approximate burn time |
10.5–14 hours |
| Fuel consumption |
Approximately 0.45–0.6 liters per hour |
| Minimum operating fuel level |
1 liter |
| Heat and flame settings |
Six adjustable settings |
| Control options |
Burner controls, remote control, and WiFi smartphone app |
| Smart-home compatibility |
Amazon Alexa and Google Home, as identified in the supplied product details |
| Fuel filling |
Automatic powered refill system or manual filling |
| Safety equipment |
Safety sensors and ten-minute cooldown protection |
| Certification |
CE certified and tested to EN 16647 |
| Warranty |
3 years, according to the supplied product details |
Certification and Intended Use
Bio Flame documentation identifies its burners as CE certified and tested in accordance with EN 16647 requirements for bioethanol fireplaces. The manual also states that bioethanol fireplaces are classified as decorative appliances intended for occasional use rather than primary heating.
Certification does not replace proper installation. The burner must still be installed, fueled, operated, ventilated, and maintained according to the official manual and applicable local requirements.
Care and Maintenance
- Allow the burner to cool completely and remove fuel before cleaning.
- Use a soft, damp cloth on exterior surfaces.
- Use a soft washing sponge on the combustion chamber.
- Do not use steel wool, harsh sponges, or stainless-steel cleaning agents.
- Do not touch or damage the fragile ignition rod during cleaning.
- Clean the burner at least monthly when it is used regularly.
- Expect normal heat staining around the flame opening.
- Use the siphon hose to empty fuel before transport or storage.
Do not wipe the burning tray of a black-finish unit in a way that damages or discolors the finish. Follow the finish-specific care directions in the manual.
Official Product Resources
Review both manufacturer documents before planning the enclosure, electrical connection, clearances, fuel system, or operating procedure.
Frequently Asked Questions
Does the Bio Flame 38-Inch SmartFlame Burner require a chimney?
No. It is a ventless bioethanol burner and does not require a chimney or permanent flue, but the room must meet the manufacturer’s ventilation and minimum-size requirements.
Does the 38-Inch SmartFlame Burner require a gas line?
No. It operates on liquid bioethanol fuel and should not be connected to a natural-gas or propane fuel line.
Does the Bio Flame SmartFlame Burner require electricity?
Yes. Electrical power is required for the control system, automatic filling, ignition, remote operation, and WiFi functions.
Can the 38-Inch SmartFlame Burner be installed in a custom firebox?
Only use a properly sized firebox made from suitable non-combustible materials. An undersized, combustible, or improperly built enclosure will not meet the manufacturer’s installation requirements.
What size firebox is required for the 38-Inch RC Smart Burner?
The product sheet lists a minimum non-combustible firebox size of 44 inches wide, 20 inches high, and 15 inches deep. Do not finalize construction without checking the physical burner and installation manual.
Why is the 38-inch burner only 36 inches wide?
The product is marketed as the 38-inch model, while the published burner-body width is 36 inches or 908 mm. Use the actual product dimensions and cutout requirements when designing the firebox.
How long does the Bio Flame 38-Inch SmartFlame Burner run?
Manufacturer documentation lists approximately 10.5 to 14 hours from its 7.3-liter tank. Actual runtime changes with flame setting, fuel quality, and installation conditions.
What fuel should be used in the SmartFlame Burner?
Use only bioethanol fuel intended for indoor ethanol fireplaces. Do not use gasoline, dilute the fuel with water, or burn wood, paper, charcoal, or other materials.
Can the burner be refilled while it is hot?
No. Turn the burner off and wait until the fuel chamber and combustion tray are completely cool before refilling; adding fuel to a hot unit creates a serious flame and fire hazard.
Does the burner work with Amazon Alexa and Google Home?
The supplied product details identify compatibility with Amazon Alexa and Google Home through the burner’s WiFi-enabled smart-control system. Electrical power and successful network setup are required.
Can the burner be used during a power outage?
No normal powered operation should be expected during an outage because the ignition, pump, controls, remote, and WiFi system require electricity. Do not attempt to bypass the burner’s electronic safety system.
Can the Bio Flame SmartFlame Burner be used as a primary heater?
No. Manufacturer documentation classifies the appliance as a decorative fireplace intended for occasional use, not as a primary or continuous heating system.
What is the minimum room size for the 38-Inch SmartFlame Burner?
The manual lists a minimum room size of 38 m² per burner. Do not install it in a smaller enclosed room that cannot meet the stated ventilation requirement.
Can decorative stones or media be placed over the burner opening?
No decorative media should cover the burner mouth or interfere with the flame. Incorrect placement can disrupt combustion and create a safety hazard.
Is professional installation recommended?
Yes. Use a qualified professional when the project involves custom firebox construction, electrical preparation, clearance planning, or removal of nearby gas connections.
Who Should Choose the 38-Inch SmartFlame Burner?
Choose this model when your project needs a long, adjustable real flame, app and remote operation, automated fuel management, and a built-in installation without a chimney or gas line. Do not choose it when electrical power, adequate room ventilation, a non-combustible firebox, or required clearances cannot be provided.
Confirm the physical burner dimensions, firebox design, electrical access, room size, and all clearances before construction begins.
