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Bio Flame SmartFlame Burner Collection
Bio Flame 72-Inch SmartFlame Remote-Controlled Bioethanol Burner
The Bio Flame 72-Inch SmartFlame Burner is a premium, electrically powered bioethanol burner designed for custom residential and commercial fireplace projects. It combines a 72-inch linear flame presentation with built-in WiFi, remote operation, six adjustable flame settings, automatic fuel filling, safety sensors, and durable 304 stainless steel construction.
Because it burns bioethanol, the burner does not require a chimney, flue, vent pipe, or permanent gas line. It must still be installed in a properly sized, level, non-combustible firebox and operated in accordance with the manufacturer's room-size, clearance, fuel, electrical, and safety requirements.
72-Inch BurnerLong linear flame format
Up to 27,167 BTU7.96 kW maximum net output
11.8–15.8 HoursApproximate burn time
WiFi + RemoteApp and smart-home control
What Is the 72-Inch SmartFlame Burner?
This model is an automatic bioethanol burner intended for integration into a compatible non-combustible fireplace enclosure. It creates a real open flame without the masonry chimney, gas plumbing, wood storage, ash removal, or fixed fuel connection associated with many conventional fireplaces.
Real Bioethanol Flame
The burner uses liquid bioethanol fuel to produce a genuine flame across its long combustion tray. Only approved indoor-use bioethanol fuel should be used.
Automatic Operation
Electrical power supports ignition, the fuel pump, sensors, automatic filling, flame adjustment, and connected controls.
Custom Fireplace Integration
The 72-inch format is intended for large custom fireboxes in homes, offices, hospitality settings, restaurants, lounges, and other properly planned environments.
Important use limitation: The manufacturer's manual classifies bioethanol fireplaces as decorative fireplace appliances intended for occasional use, not as primary heating equipment. Do not use the burner for cooking, boiling water, or continuous whole-building heating.
Key Features and Buyer Benefits
SmartFlame Technology
SmartFlame controls the burner electronically, allowing the user to start, adjust, and shut down the flame through the burner controls, supplied remote, or connected app.
Six Adjustable Flame Settings
Flame output can be increased or decreased after the flame has spread across the combustion tray. Available operating levels include On, Flame Size 1, Flame Size 2, Flame Size 3, Flame Size 4, and Off.
Built-In WiFi
The burner includes WiFi connectivity for smartphone control through The Bio Flame app. The product information also lists compatibility with Amazon Alexa and Google Home.
Supplied Remote Control
The included remote provides convenient ignition, flame adjustment, and shutoff without requiring direct access to the burner casing.
Automatic Fuel Refill System
The automatic filling system draws fuel through the supplied filling hose and stops when the burner reaches its intended fill level.
Safety Sensors and Cool-Down Logic
Integrated sensors monitor burner operation. After shutoff, a ten-minute safety period prevents immediate restart while the unit returns to a safe operating temperature.
304 Stainless Steel Construction
The burner is constructed from 304-grade stainless steel and incorporates an insulated bottom tray for use in an approved non-combustible installation.
No Chimney or Gas Line
Bioethanol operation eliminates the need for a chimney, flue pipe, or permanent gas connection. Room-size, ventilation, clearance, and installation requirements still apply.
Is This Burner Right for Your Project?
Best For
Large custom linear fireplace installations
Contemporary residential living and entertainment spaces
Hotels, restaurants, offices, lounges, and commercial interiors
Projects where a gas line or chimney is undesirable
Buyers who want remote, app, and smart-home control
Applications with a properly sized non-combustible firebox
Spaces that meet the required room-size and ventilation guidance
Projects with a prepared electrical connection
Do Not Choose This Burner If
You need a primary or continuous heating system
The installation will use combustible materials around the burner
The room is smaller than the manufacturer's minimum requirement
You cannot provide electrical power at the installation location
You intend to burn gasoline, alcohol blends, or non-approved fuels
You need a wood-burning or gas-fireplace experience
You plan to cook food or heat liquids over the flame
You cannot maintain the specified clearances around the appliance
153–155 m² indoors, subject to installation conditions and fuel quality
Minimum Indoor Room Size
77 m² per burner
Fuel Capacity
16.5 liters
Minimum Operating Fuel Level
2.3 liters
Approximate Burn Time
11.8–15.8 hours
Fuel Consumption
Approximately 0.9–1.2 liters per hour
Flame / Heat Settings
Six operating settings: On, Flame Sizes 1–4, and Off
Control Options
Burner controls, remote control, WiFi smartphone app, Amazon Alexa, and Google Home
Fueling System
Automatic filling system with manual-fill provision
Construction
304 stainless steel with insulated bottom tray
Application
Manufacturer specification sheet lists indoor and outdoor application
Product Dimensions
6.6" H × 72" W × 7.6" D (168 × 1828.8 × 193 mm)
Recommended Cutout
71.61" L × 7.09" W × 9.84" D (1819 × 180 × 250 mm)
Minimum Firebox Size
80" W × 20" H × 15" D, non-combustible construction
Electrical Requirement
Electrical power is required; connect the supplied AC adapter as directed
Certifications
CE certified and tested to EN 16647
UL / OTL Status
The manual states that OTL certification to UL 1370 is in process; it does not state that this certification has already been granted.
Dimensional Tolerance
Manufacturer states dimensions can vary by ±2%; use the actual burner for final cutout verification.
Documentation discrepancy: The product information supplied for this listing states a three-year warranty, while the manufacturer's 72-inch specification sheet displays “Lifetime Warranty.” Confirm the warranty term that applies to the exact SKU and purchase before publishing a definitive warranty duration or presenting it to the customer.
Smart Home and Remote Control
The 72-inch SmartFlame Burner includes built-in WiFi and a handheld remote. According to the supplied product information, it can also be operated through The Bio Flame app, Amazon Alexa, and Google Home.
Handheld Remote
Start the burner, change flame intensity, and shut the burner down from the supplied remote.
Smartphone App
Built-in WiFi allows compatible control through The Bio Flame mobile application.
Voice Assistant Control
Product information lists support for Amazon Alexa and Google Home for compatible hands-free operation.
Electrical planning: Prepare the electrical wiring before installation. The AC adapter connects on the right side of the burner, and any applicable smart-home wire should be connected before the unit is permanently positioned.
Installation Requirements
The burner must be installed in a stable, level, non-combustible enclosure. Suitable enclosure materials identified by the manufacturer include stainless steel, concrete, brick, natural stone, cement sheet, and similar heat-resistant materials.
Required Firebox Conditions
Non-combustible construction
Designed to accommodate a top tray
Opening for the burner connector
Level and structurally stable support
Electrical power prepared before placement
Burner secured before filling or ignition
Minimum 72-Inch Firebox Size
Minimum width: 80 inches
Minimum height: 20 inches
Minimum depth: 15 inches
Minimum indoor room size: 77 m²
Actual product should be used for final cutout
Manufacturer-Listed Clearances
Front Clearance
4" (102 mm)
Rear Clearance
4" (102 mm)
Side Clearance
4" (102 mm)
Overhead Clearance
24" (610 mm)
Nearest Combustible Radius
24" (610 mm)
General Location Guidance
The manual also recommends locating the burner at least 1500 mm (59.1 inches) from combustible materials such as curtains, wallpaper, or veneer.
Recessed TV Guidance
Maintain at least 14" (35.5 cm) from the top of the firebox to the bottom of a recessed television.
Custom firebox warning: The manufacturer recommends using the burner exclusively in a firebox manufactured by The Bio Flame and states that it is not liable for injuries or damage associated with privately commissioned custom fireboxes. Installation should be reviewed against the complete manual, local requirements, and the conditions of the actual project.
Existing utility warning: Installation should proceed only after any gas connections or pipelines in the installation area have been disconnected and secured by a qualified and licensed professional.
How the Automatic Fuel-Fill System Works
Confirm that the burner is connected to its electrical power supply and is off and cool before adding fuel.
Open the fuel door on the front right side of the burner.
Connect one end of the filling hose to the burner’s fuel-tank nipple and place the other end into the approved bioethanol container.
Press the blue illuminated filling button. The automatic process stops when filling is complete.
Carefully remove the hose, clean any spilled fuel, and close the fuel door before ignition.
Minimum fuel level: The 72-inch burner requires at least 2.3 liters of fuel to reach its minimum trigger level. If the fuel level is too low, the burner will not begin normal operation.
Never refuel a hot or operating burner. The combustion tray must be empty and fully cooled before refueling. Wipe spills first with a dry cloth, then with a cloth dampened with water, and allow the area to dry completely before lighting.
Operating the SmartFlame Burner
Read the complete manufacturer manual before first use. The electronic ignition sequence must be followed exactly, particularly during initial startup.
Starting the Burner
Press the power button once to initiate the burner electronics.
Press it a second time when instructed to initiate the pilot and fuel flow.
Do not press the button a third time during startup.
During initial use, allow approximately two minutes for the pilot to glow and fuel to reach the combustion tray.
Adjusting the Flame
Wait until the flame covers the full combustion tray.
Use the up arrow to increase flame intensity.
Use the down arrow to reduce flame intensity.
Allow approximately two to three minutes for fuel to spread after adjustments.
Turning the Burner Off
Press the power button once on the burner or remote.
The pump stops sending fuel to the combustion tray.
Fuel already in the tray continues burning for several minutes.
Never assume the flame will disappear immediately after pressing Off.
Ten-Minute Safety Period
The burner cannot be immediately restarted after shutdown.
Power and arrow indicators flash during the safety sequence.
Wait the complete ten minutes before attempting to operate the burner again.
Bioethanol Fuel Requirements
The manufacturer recommends The Bio Flame Bioethanol Fuel and identifies e-NRG as an alternative fuel. Use only bioethanol specifically intended for indoor ethanol fireplaces and follow all local rules governing fuel transport, storage, handling, and use.
Approved Fuel Practices
Keep fuel in its original container.
Store it away from heat and ignition sources.
Keep fuel away from the operating appliance.
Refuel only when the burner is off and fully cool.
Clean every spill before ignition.
Prohibited Fuel Practices
Never use gasoline.
Do not dilute the bioethanol fuel with water.
Do not mix fuels.
Do not overfill the tank.
Do not store fuel beside the appliance.
Why water must not be added: The manual states that diluted fuel can prevent the flame from reaching the end of the burner and can cause fuel to accumulate in the combustion chamber, creating a hazardous condition.
Safety Information
A remote-controlled burner is still a real open-flame appliance. Smart controls and sensors do not replace proper installation, supervision, approved fuel, ventilation, or safe operating practices.
Never Leave It Unattended
A burning appliance must be supervised. Do not leave the room or property while the flame is operating.
Do Not Move While Fueled or Lit
Secure the burner before filling or ignition. Movement can spill fuel and create an ignition or explosion hazard.
Keep the Flame Opening Clear
Decorative stones or other refractory accessories must not cover the burner mouth or interfere with the flame.
Do Not Modify the Burner
Use only authorized tools and accessories. Altering the appliance can create a fire or injury risk and affect warranty coverage.
Do Not Use Near Flammable Vapors
Do not operate the burner where flammable vapors are present or in rooms where oxygen tanks are in use.
Inspect Beneath the Burner
Remove and inspect the burner periodically for residual fuel underneath. Accumulated fuel below the appliance can create an explosion hazard.
Damaged or malfunctioning appliance: Do not use the burner when it is damaged, improperly assembled, leaking, or not functioning as intended. Installation must be complete before operation.
Ventless Operation and Room Requirements
The burner does not require a chimney or permanent vent pipe. “Ventless” does not mean it can be operated in an undersized, sealed, or unsuitable space. The manufacturer's minimum room-size requirement for the 72-inch burner is 77 m².
The published performance values are indicative and can vary with the installation, room conditions, flame setting, and fuel quality. The listed 153–155 m² heated-area figure should not be interpreted as permission to use the appliance as a primary heating system.
Decision rule: Do not install the 72-inch SmartFlame Burner in an indoor room smaller than 77 m². Choose a smaller burner or redesign the installation when the required room size cannot be met.
Care and Maintenance
Bioethanol does not create the ash associated with a wood fire, but the burner still requires periodic inspection and cleaning. Always confirm that it is off, fully cool, and free of fuel before performing maintenance.
Exterior Cleaning
Use a soft, damp cloth or microfiber fabric.
Do not use harsh scouring pads.
Do not use stainless steel wool.
Avoid cleaners that leave residue.
Combustion Chamber Cleaning
Use a soft washing sponge.
Wipe in the direction of the stainless-steel grain.
Avoid touching the fragile ignition rod.
Do not wipe the burning tray on black units as directed by the manual.
Recommended frequency: For a burner used regularly, the manufacturer recommends cleaning at least monthly, with additional cleaning when the installation environment requires it.
Normal heat staining: Discoloration around the flame opening is described as a normal result of the heating process. Stainless-steel cleaning agents can leave residue and worsen the appearance.
Leveling and Flame Distribution
A long linear burner must be installed perfectly level. If the flame remains concentrated at one end while operating at the largest setting for more than ten minutes, the manual identifies an improperly leveled combustion tray as a likely cause.
Shut the burner down, allow it to cool completely, and follow the manufacturer's leveling procedure before using it again. Do not attempt to adjust the tray while the burner is hot or operating.
Installation check: Uneven flame distribution is not only a visual issue. It indicates that the burner or combustion tray requires leveling and should be corrected before continued use.
What Is Included?
The SmartFlame installation manual lists the following accessories for the Smart Burner Collection:
User Manual
AC Adapter and Plug
Filling Hose
Siphon Hose
Lift-Up Handle
Remote Control
Accessory-list discrepancy: The 72-inch product sheet also visually depicts a lighting rod, lighter, and funnel, while the SmartFlame manual lists the powered-burner accessories above. Confirm the final package contents for 72-BLACK-SF or 72-SILVER-SF before publishing a guaranteed “what's included” list.
SmartFlame Burner vs. a Conventional Fireplace
Consideration
72-Inch SmartFlame Burner
Conventional Wood or Gas Fireplace
Flame
Real bioethanol flame
Real wood or gas flame
Chimney / Flue
No chimney or flue pipe required
Often required, depending on appliance type
Permanent Gas Line
Not required
Required for most gas fireplaces
Electrical Power
Required
Varies by fireplace type
Fuel
Liquid bioethanol
Wood, natural gas, or propane
Control
Remote, WiFi app, Alexa, Google Home, and burner controls
Manual or electronic, depending on the model
Flame Adjustment
Six operating settings
Varies by fireplace
Fuel Loading
Automatic or manual liquid-fuel fill
Manual wood loading or permanent gas supply
Primary Heating Use
No; decorative, occasional-use appliance
Depends on the certified appliance and installation
Certifications and Compliance
The manufacturer states that Bio Flame burners are CE certified and tested in accordance with EN 16647, the European standard covering decorative appliances that produce a flame using alcohol-based or gelatinous fuel.
The manual also states that OTL certification to UL 1370 is in process. This should not be represented as completed certification unless current documentation for the exact product confirms that approval has been issued.
Local approval: CE and EN 16647 documentation does not replace local permitting, fire-safety, building-code, insurance, or authority-having-jurisdiction requirements for the installation location.
Manufacturer Resources
Review both documents before specifying, cutting the enclosure, installing, filling, or operating the burner. No additional manuals or download links have been added.
Does the 72-inch SmartFlame Burner require a chimney?
No. It is a ventless bioethanol burner that does not require a chimney or flue pipe, but the installation must still meet the manufacturer's room-size, ventilation, clearance, and non-combustible enclosure requirements.
Does the Bio Flame 72-inch SmartFlame Burner need electricity?
Yes. Electrical power is required for ignition, the fuel pump, sensors, automatic filling, WiFi, and electronic controls; do not choose this burner where a compliant power connection cannot be provided.
Can the 72-inch SmartFlame Burner be used as a primary heater?
No. The manual classifies it as a decorative fireplace appliance intended for occasional use, not as a primary or continuous heating system.
How much heat does the 72-inch SmartFlame Burner produce?
The manufacturer lists a maximum net output of approximately 27,167 BTU or 7.96 kW. Actual room performance varies with the installation, fuel quality, and operating setting.
What is the minimum room size for the 72-inch burner?
The minimum indoor room size is 77 m² per burner. Do not install it in a smaller indoor room merely because the appliance is described as ventless.
How long will the 72-inch SmartFlame Burner run on a full tank?
The manufacturer lists an approximate burn time of 11.8 to 15.8 hours from its 16.5-liter tank. Burn time varies with the selected flame level and fuel conditions.
What fuel does the SmartFlame Burner use?
Use approved bioethanol fuel intended for indoor ethanol fireplaces. Never use gasoline, dilute the fuel with water, or mix it with another fuel.
Can I control the burner with Alexa or Google Home?
The supplied product information lists compatibility with Amazon Alexa and Google Home, in addition to remote and smartphone-app control. Connected operation still depends on correct setup and a compatible network.
Does the 72-inch SmartFlame Burner include a remote?
Yes. The SmartFlame manual lists a remote control as included with the Smart Burner Collection.
Can the burner be installed in a custom firebox?
It can be integrated into a correctly sized non-combustible enclosure, but the manufacturer recommends a Bio Flame firebox and disclaims liability for privately commissioned custom fireboxes. The enclosure must meet every listed dimension and clearance requirement.
What is the minimum firebox size for the 72-inch SmartFlame Burner?
The 72-inch specification sheet lists a minimum non-combustible firebox size of 80 inches wide × 20 inches high × 15 inches deep. Use the actual burner for final cutout verification because dimensions can vary by ±2%.
Can the SmartFlame Burner be installed below a television?
The manual lists a minimum 14-inch clearance from the top of the firebox to the bottom of a recessed TV. Do not use that dimension as a substitute for the television manufacturer's heat-clearance requirements.
Can I refill the burner while it is still warm?
No. Refuel only when the burner is off, completely cool, and the combustion tray is empty; adding fuel to a hot appliance can cause a dangerous flare-up.
What happens after I turn the SmartFlame Burner off?
The fuel pump stops, but fuel already in the combustion tray continues burning for several minutes. The burner then enforces a ten-minute safety period before it can be restarted.
Can decorative stones be placed over the burner opening?
No. Decorative media must not cover the burner mouth or interfere with the flame path, because obstruction creates an unsafe operating condition.
How often should the burner be cleaned?
The manufacturer recommends cleaning at least monthly when the appliance is used regularly. Use only a soft cloth or soft sponge and do not use steel wool or abrasive cleaning tools.
Why is the flame staying at one end of the burner?
A flame that remains at one end for more than ten minutes on the largest setting indicates that the combustion tray is not level. Shut the burner off, let it cool, and correct the leveling before continued operation.
Is the 72-inch SmartFlame Burner CE certified?
The manufacturer states that its burners are CE certified and tested to EN 16647. The manual describes OTL certification to UL 1370 as in process, not completed.
What warranty applies to the 72-inch SmartFlame Burner?
The supplied listing information states three years, while the manufacturer's specification sheet states lifetime warranty. Confirm the warranty attached to the exact SKU and invoice before presenting either term as final.
Can the burner be operated when oxygen tanks are in the room?
No. The manufacturer instructs users not to operate the appliance in a room where oxygen tanks are in use or where flammable vapors are present.
Expert Recommendation
Choose the Bio Flame 72-Inch SmartFlame Burner when the project calls for a long, real-flame feature with automatic operation and no permanent gas line or chimney. Its 72-inch format is best suited to large, professionally planned fireplace surrounds rather than compact rooms or improvised installations.
Before ordering, verify the available room size, firebox dimensions, clearances, electrical access, combustible-material separation, local approval requirements, and final finish. Because the manufacturer's documents contain different warranty and accessory statements, those details should also be confirmed for the exact 72-BLACK-SF or 72-SILVER-SF configuration.
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The mantel required a little bit of sanding and prep before painting, but was good quality. Flame Authority did an excellent job shipping and it arrived by freight in perfect condition.
The mantel assembled well. I ended up using some construction adhesive to glue the legs on to make it a little more sturdy. I cut pocket holes in the top to attach it to the wall.
I shopped for a grill for two people. I want it to last for ten years or more. I want it to get really hot for grilling steaks after they have been cooled sous vide. I want it to be useful also for lower temp cooking. This Blaze grill is perfect for me and my wife. Our purchase through Flame Authority was completed with no problems. I am totally satisfied with this grill and highly recommend it for anyone with similar needs.
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I bought the stove couple weeks ago and ended up having a chance running it a few days I am very pleased with the outcome of the amount of heat it gets out also with the amount of hours it burns at least eight hours. I would recommend this for anyone who is looking for hours of heat output. At first when I bought it I didn’t quite know if mine hopes will be for filled but now they are happy with it. I would recommend this to anyone as a trusted tester of it I am very pleased of the outcome it rains.!
Nice company to work with and an even better fireplace for our home
Nice , polite and helpful, when you would call with questions.Fireplace looks nice and throws a decent amount of heat , just a bit of a delay in delivery. Ended up getting it End of January, right before guests arrived. But still only took 3 weeks to get. Thank you Flame Authority !!!
I didn't expect to have this fireplace earlier than the lead time they promised. It looks stunning in my living room and now we are prepared for the upcoming winter season! I am happy with all the updates! Customer service representatives keep on updating me with the process of my order until delivery they are checking it for you! 10 stars for Flame Authority!
Simply beautifully designed. Very efficient. Looks gorgeous in our mid century modern home in a corner space. Will save us $$$ on electric heat bills and is easy to clean with fireplace glass cleaner.
I believe it was David Novak that helped me. Someone ALWAYS answered the phone and located this burner when I couldn't find it anywhere else. It almost seemed too good to be true. But it wasn't. The burner is now nestled in my new outdoor kitchen and am very pleased.
