Bio Flame SmartFlame Burner Collection
Bio Flame SmartFlame 24-Inch Remote-Controlled Bioethanol Burner with WiFi
The Bio Flame SmartFlame 24-Inch RC Smart Burner is a premium ventless bioethanol burner for custom residential and commercial fireplace installations. It combines a real ethanol flame with remote control, built-in WiFi, app operation, automatic fuel refill, six adjustable flame settings, and integrated safety monitoring.
Size 24-Inch Smart Burner
Flame Type Real Bioethanol Flame
Control Remote & WiFi Control
Fuel System Automatic Fuel Refill
Installation Ventless Installation
Finishes Black or Stainless Steel
Quick Answer
The Bio Flame SmartFlame 24-Inch RC Smart Burner is a powered bioethanol burner designed for installation within a properly constructed non-combustible firebox. It produces a real decorative flame without requiring a chimney, flue, gas line, or permanent fuel connection.
Choose this model when you want a 24-inch smart ethanol burner with remote operation, WiFi app control, smart-home compatibility, automatic filling, six flame settings, and a heating output of approximately 9,044 BTU.
Available Models and Finishes
24-BLACK-SF
SmartFlame 24-Inch RC Smart Burner with a black finish.
24-SILVER-SF
SmartFlame 24-Inch RC Smart Burner with a stainless-steel finish.
Finish selection: Both models share the same core dimensions, fuel capacity, output, smart controls, safety systems, and installation requirements. Select the finish that best matches the surrounding firebox and design materials.
Who This Smart Burner Is For
Best For
- Custom non-combustible fireplace installations
- Modern residential feature walls
- Commercial lounges, hotels, restaurants, and offices
- Projects where a gas line or chimney is not available
- Buyers who want a real flame with remote operation
- Smart-home users who want app or voice-assisted control
- Indoor or outdoor installations that meet manufacturer requirements
- Decorative fire applications with supplemental heat output
Not Recommended For
- Use as a primary or continuous home-heating appliance
- Cooking, boiling water, or heating food
- Installation directly into combustible materials
- Rooms smaller than the required minimum room size
- Locations with oxygen tanks or flammable vapors
- Portable operation or relocation while fuel is present
- Installations that cannot provide electrical power
- Use with gasoline, diluted fuel, or unapproved fuel types
Product Overview
The SmartFlame 24-Inch RC Smart Burner brings the appearance of a real open flame to custom fireplace projects while removing the need for a chimney, vent, gas connection, or fixed fuel line. Its 304 stainless-steel construction, insulated bottom tray, powered ignition system, automatic refill function, and integrated safety sensors are designed to support controlled operation in properly planned residential and commercial installations.
The burner can be operated from its onboard controls, the included remote, or a compatible WiFi-connected control method. The product information supplied for this model also identifies compatibility with The Bio Flame app, Google Home, and Amazon Alexa.
With a 4.1-liter fuel capacity, approximately 8.8 to 11.7 hours of burn time, and six flame settings, the 24-inch model is suited to buyers who want a configurable decorative flame in a compact but visually substantial format.
Why Choose the 24-Inch SmartFlame Burner?
- Produces a real flame using bioethanol fuel
- Does not require a chimney or flue
- Does not require a gas line
- Includes remote-control operation
- Includes built-in WiFi capability
- Works with The Bio Flame smartphone app
- Supports Google Home and Amazon Alexa control
- Provides six adjustable flame and heat settings
- Uses an automatic fuel refill system
- Includes safety sensors and diagnostic warnings
- Constructed from 304 stainless steel
- Available in black and stainless-steel finishes
- Suitable for qualifying indoor and outdoor applications
- Designed for custom residential and commercial fire features
Key Features
SmartFlame Technology
Powered operation supports controlled ignition, flame adjustment, fuel delivery, and shutdown from the burner controls or remote.
Six Flame Settings
Adjust the flame through the available operating levels using the burner controls or remote after the flame has spread across the tray.
Built-In WiFi
Connect the burner to supported smart controls for app-based or compatible voice-assisted operation.
Automatic Fuel Refill
The supplied filling hose connects to the burner filling port, and the powered filling process stops automatically when complete.
Safety Monitoring
The burner includes safety sensors and audible diagnostic alerts for operating conditions such as fuel shortage, overheating, and CO₂ warnings.
Ventless Design
Bioethanol operation removes the need for a chimney, flue, or permanently connected fuel supply.
304 Stainless Steel
The burner body is made from 304-grade stainless steel and includes an insulated bottom tray.
Extended Burn Time
The 4.1-liter reservoir provides approximately 8.8 to 11.7 hours of operation depending on installation, fuel quality, and flame setting.
Powered Safety Lockout
After shutdown, the burner requires a ten-minute waiting period before it can be operated again.
Remote, App, and Smart-Home Control
The 24-inch RC Smart Burner is designed to provide multiple control options without requiring the user to operate the flame manually at the burner opening.
Included Control Methods
- Burner-mounted power and flame controls
- Remote control
- Built-in WiFi
- The Bio Flame smartphone app
Supported Smart-Home Platforms
- Google Home
- Amazon Alexa
- Compatible smartphone control
- Hands-free operation where properly configured
Smart control does not replace the manufacturer's operating and safety requirements. Never leave the flame unattended, and always confirm that the burner is operating correctly after issuing a remote or app command.
The burner produces a maximum listed thermal output of approximately 9,044 BTU, or 2.65 kW. The manufacturer lists average indoor heating coverage of approximately 50 to 55 square meters, but also classifies bioethanol fireplaces as decorative appliances intended for occasional use rather than primary heating.
Heat Output
9,044 BTU / 2.65 kW
Average Coverage
50–55 m²
Minimum Room Size
26 m² per burner
Approximate Burn Time
8.8–11.7 hours
Fuel Consumption
Approximately 0.3–0.4 L/hour
Heating limitation: Do not select this burner as the sole or primary heating system for a home or commercial space. Its listed heat output is supplemental, and the appliance is classified for decorative, occasional use.
Technical Specifications
| Product Name |
Bio Flame SmartFlame 24-Inch RC Smart Burner |
| Collection |
Smart Flame Burner Collection |
| Black Model |
24-BLACK-SF |
| Stainless-Steel Model |
24-SILVER-SF |
| Product Type |
Powered, remote-controlled bioethanol burner |
| Fuel Type |
Bioethanol fuel intended for indoor ethanol fireplaces |
| Fuel Capacity |
4.1 L |
| Minimum Operating Fuel Level |
0.6 L |
| Approximate Burn Time |
8.8–11.7 hours |
| Approximate Fuel Consumption |
0.3–0.4 L/hour |
| Maximum Heat Output |
9,044 BTU / 2.65 kW |
| Average Heating Coverage |
50–55 m² indoors |
| Minimum Room Size |
26 m² per burner |
| Flame Settings |
Six adjustable operating levels, including off |
| Control Options |
Burner controls, remote control, WiFi, and smartphone app |
| Smart-Home Compatibility |
Google Home and Amazon Alexa |
| Fuel Filling |
Automatic fill system and manual fill option |
| Construction |
304 stainless steel |
| Bottom Protection |
Insulated bottom tray |
| Dimensions |
6.6" H × 24" W × 7.6" D |
| Metric Dimensions |
168 × 610 × 193 mm |
| Finish Options |
Black or stainless steel |
| Application |
Indoor and outdoor installations that meet manufacturer requirements |
| Ventilation Type |
Ventless; no chimney or flue required |
| Electrical Requirement |
Electrical power and supplied AC adapter required |
| Certifications |
CE certified and tested to EN 16647 |
| Warranty |
3 years, according to the product information supplied for this listing |
Manufacturer dimensions may vary by approximately 2% due to material attributes. Use the actual burner when making the final installation cutout.
Installation Requirements
The burner must be installed securely, level, and within a firebox made from non-combustible materials. Electrical wiring and the AC power connection must be prepared before the burner is placed into the installation.
Approved Firebox Materials
- Stainless steel
- Concrete
- Brick
- Natural stone
- Other suitable non-combustible materials
Installation Conditions
- Remove all packaging before installation
- Prepare electrical wiring before placing the burner
- Connect the supplied AC adapter properly
- Secure the burner before filling or lighting
- Use a spirit level to confirm the burner is level
- Do not place the burner near unsuitable heat-sensitive finishes
24-Inch Burner Cutout Dimensions
| Cutout Length |
23.62" / 600 mm |
| Cutout Width |
7.09" / 180 mm |
| Cutout Depth |
9.84" / 250 mm |
| Brochure-Listed Minimum Firebox |
32" W × 20" H × 15" D |
Final cutout requirement: The manufacturer does not provide a final installation template and recommends using the actual burner model when making the final cutout.
Required Clearances
| Front Clearance |
4" / 102 mm |
| Rear Clearance |
4" / 102 mm |
| Side Clearance |
4" / 102 mm |
| Overhead Clearance |
24" / 610 mm |
| Nearest Combustible Radius |
24" / 610 mm |
| Recommended Open-Area Distance |
59.1" / 1500 mm from combustible materials |
| Recessed TV Clearance |
Minimum 14" / 35.5 cm from the top of the firebox to the bottom of the recessed television |
Keep the burner away from curtains, fabrics, furniture, wallpaper, laminate, veneer, adhesives, and other materials that may be combustible or affected by heat.
Room Size and Ventilation
The burner is ventless, but ventless does not mean that room size and ventilation requirements can be ignored. The manufacturer specifies a minimum room size of 26 square meters for the 24-inch burner.
Install the burner only in a room that provides sufficient space and airflow. Do not operate it in a room where oxygen tanks are in use or where flammable vapors are present.
Do not install this burner in a room smaller than 26 m². A smaller space does not meet the manufacturer's minimum room-size requirement for this model.
Fuel Requirements and Refilling
Use only bioethanol fuel intended for indoor ethanol fireplaces. The Bio Flame recommends its own bioethanol fuel and identifies e-NRG as an alternative in the installation manual.
Automatic Fill
- Connect the burner to electrical power
- Open the fuel door on the front right-hand side
- Connect the supplied filling hose
- Place the other end into the fuel container
- Press the blue illuminated fill button
- Allow the system to stop automatically
- Remove the hose carefully and clean any spill
Manual Fill
- Open the fuel door
- Remove the fuel cap
- Use a funnel to add fuel
- Stop when the blue indicator light turns off
- Replace the cap securely
- Clean all spilled fuel before operation
Refueling rule: Never refuel while the burner is lit or hot. Confirm that the chamber is empty and completely cool before adding fuel.
Safety Features and Operating Safeguards
Fuel-Level Monitoring
Diagnostic warnings identify low-fuel and fuel-shortage conditions.
Temperature Monitoring
The system monitors operating temperature and provides an overheating warning.
CO₂ Warning
The manual includes an audible diagnostic code for a CO₂-related warning.
Child Lock
The burner includes a child-lock operating function that must be unlocked through the specified control sequence.
Cooldown Lockout
The burner requires a ten-minute wait after shutdown before it can be restarted.
Controlled Fuel Delivery
Pressing the power button to shut down stops the pump from sending additional fuel into the combustion tray.
Important: Never leave the flame unattended. Do not operate a damaged or malfunctioning burner, do not move the appliance while operating, and do not modify the burner or use unauthorized accessories.
Operating Guidance
- Confirm that the burner is fully installed, level, connected to power, and positioned inside a suitable non-combustible firebox.
- Confirm that the fuel level is at or above the minimum operating level of 0.6 L.
- Follow the manufacturer's filling procedure and clean all spilled fuel.
- Press the power button only as directed in the manual to initiate the burner and ignition sequence.
- During initial ignition, allow the pilot to heat and fuel to enter the tray for approximately two minutes.
- Adjust the flame only after it has spread across the combustion tray.
- To shut down, press the power button once and allow the remaining fuel in the tray to burn off.
- Wait at least ten minutes before attempting to restart the burner.
Power-button warning: Follow the manual's ignition sequence exactly. The manufacturer specifically instructs users not to press the power button a third time during the startup procedure.
What's Included
Manual-Listed Accessories
- SmartFlame 24-Inch RC Burner
- User manual
- AC adapter and plug
- Filling hose
- Siphon hose
- Lift-up handle
- Remote control
Brochure-Illustrated Accessories
- Lighting rod
- Lighter
- Funnel
Included contents can be updated by the manufacturer. Confirm the current package contents before installation, especially where a specific accessory is required for the planned project.
Recommended Applications
Residential Feature Walls
Create a built-in real-flame focal point without installing a gas line or chimney.
Living and Entertaining Areas
Add adjustable flame ambiance and supplemental heat to qualifying rooms that meet the minimum size requirement.
Hotels and Hospitality
Suitable for professionally planned decorative installations in lounges, reception areas, and guest-focused spaces.
Restaurants and Commercial Spaces
Supports custom fire features where gas or chimney installation is impractical, subject to applicable installation requirements.
Offices and Lobbies
Provides a controlled decorative flame for modern commercial interiors.
Qualifying Outdoor Projects
The brochure lists indoor and outdoor use, but the installation must still meet the manufacturer's firebox, material, electrical, and clearance rules.
Advantages and Limitations
Advantages
- Real bioethanol flame
- No chimney or flue required
- No gas connection required
- Remote and app operation
- Smart-home compatibility
- Automatic fuel refill
- Six flame settings
- Black and stainless-steel options
- 304 stainless-steel construction
- Integrated safety and diagnostic systems
Limitations
- Requires electrical power
- Requires a non-combustible firebox
- Requires a minimum 26 m² room
- Not intended as a primary heating system
- Must use suitable bioethanol fuel
- Cannot be refueled while hot
- Requires manufacturer clearances
- Must not be left unattended
- Heat staining near the burner opening is normal
- Final cutout should be based on the physical burner
Care and Maintenance
- Turn the burner off and allow it to cool completely before cleaning.
- Remove fuel before performing cleaning or maintenance.
- Use a soft, damp cloth on the exterior surface.
- Use a soft washing sponge on the combustion area.
- Do not use stainless-steel wool or harsh abrasive sponges.
- Do not use stainless-steel cleaning agents around the burner opening.
- Do not touch or damage the fragile ignition rod while cleaning.
- Clean the burner at least monthly when used regularly.
- Check underneath the burner for residual fuel.
- Empty all fuel before storing or transporting the burner.
Heat staining around the flame opening is described by the manufacturer as a normal result of the heating process. Aggressive cleaning products can leave residue or worsen the appearance.
Product Resources
Review the product brochure and complete installation/user manual before planning the firebox, preparing electrical service, filling the burner, or operating the flame.
Frequently Asked Questions
Does the Bio Flame 24-Inch Smart Burner need a chimney or vent?
No. It is a ventless bioethanol burner, but it must still be installed in a room of at least 26 m² with sufficient airflow.
Does the 24-Inch SmartFlame Burner require electricity?
Yes. Electrical power and the supplied AC adapter are required for ignition, fuel delivery, remote control, WiFi, and safety functions.
Can I control this bioethanol burner with Alexa or Google Home?
Yes. The supplied product information identifies compatibility with Amazon Alexa, Google Home, The Bio Flame app, and the included remote control.
Can this burner be installed directly into wood framing?
No. Install it only within a properly constructed non-combustible firebox using materials such as stainless steel, concrete, brick, or natural stone.
What is the minimum room size for the 24-Inch RC Smart Burner?
The minimum room size is 26 m² per burner. Do not install this model in a smaller enclosed space.
How long does the 24-Inch Smart Burner run on a full tank?
The listed burn time is approximately 8.8 to 11.7 hours. Actual runtime depends on the flame setting, fuel quality, and installation conditions.
How much heat does the 24-Inch SmartFlame Burner produce?
Maximum listed output is approximately 9,044 BTU or 2.65 kW. Do not use it as the primary heating system for the building.
What fuel should I use in this SmartFlame burner?
Use only bioethanol fuel intended for indoor ethanol fireplaces. Never use gasoline, diluted fuel, or another unapproved combustible liquid.
Can I refill the burner while it is still warm?
No. The burner must be off, empty, and completely cool before refilling; adding fuel to a hot burner creates a serious fire hazard.
Does the burner refill automatically?
Yes. The automatic filling system stops when filling is complete, but the supplied hose must be connected correctly and all spills must be cleaned before ignition.
Can the 24-Inch Smart Burner be installed below a television?
The manual requires at least 14 inches between the top of the firebox and the bottom of a recessed television. The full installation must also meet all other clearance and heat-tolerance requirements.
Can this bioethanol burner be used for cooking?
No. It is a decorative fireplace appliance and must not be used to cook, boil water, burn wood, or burn charcoal.
Can I place decorative media directly over the burner opening?
No. Pebbles and other refractory media must not cover the burner mouth or interfere with the flame.
Why will the burner not restart immediately after shutdown?
A ten-minute safety lockout prevents immediate restart while the burner cools. Wait the full ten minutes before trying to operate it again.
Is heat discoloration around the burner opening a defect?
No. The manufacturer identifies heat staining around the flame opening as a normal effect of use; abrasive or stainless-steel cleaners can worsen it.
Can I use the brochure dimensions to make the final cutout?
Do not rely on brochure measurements alone for the final cutout. The manufacturer recommends using the physical burner because dimensions may vary by approximately 2%.
Quick Product Summary
| Best For |
Custom residential and commercial decorative fireplace installations |
| Fuel |
Bioethanol |
| Flame Type |
Real flame |
| Installation |
Built into a non-combustible firebox |
| Venting |
No chimney or flue required |
| Power |
Electrical connection required |
| Controls |
Remote, WiFi, app, Google Home, and Amazon Alexa |
| Output |
9,044 BTU / 2.65 kW |
| Fuel Capacity |
4.1 L |
| Burn Time |
Approximately 8.8–11.7 hours |
| Minimum Room |
26 m² |
| Finish Options |
Black and stainless steel |
Expert Recommendation
Choose the Bio Flame SmartFlame 24-Inch RC Smart Burner when your project requires a compact, powered real-flame burner with remote operation, automatic refilling, WiFi control, and no chimney or gas line. It is a strong fit for a professionally planned non-combustible firebox in a room that meets the 26 m² minimum size requirement.
Do not choose this model when the project cannot provide electrical power, required clearances, adequate room size, a level non-combustible firebox, or safe bioethanol storage and handling. Review the complete installation and user manual before finalizing the enclosure or cutout.
