OPEN 7 DAYS A WEEK
9AM - 7PM EST
OPEN 7 DAYS A WEEK
9AM - 7PM EST
We work very hard to ensure we offer the absolute best prices online. We work with suppliers and manufacturers directly to make sure they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price than us within 30 days of your purchase date, please let us know, and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, just email us a link to the product on our website and our competitor's website, within 30 days from the date of your order, and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
If you want to check if we can price match a product before you place your order, please contact us.
Fire Magic premium gas grills are an investment that lasts a lifetime. That’s because each product is designed, engineered, and built to the absolute highest quality standards for unmatched beauty and performance to be enjoyed for years and years. It’s why Fire Magic stand behind their products by offering the industry’s best warranty programs. The pride of owning a Fire Magic Grill lasts a lifetime.
When Investing in a Grill, Consider the Assurance Provided By the Fire Magic Warranty:
Cast stainless steel burners, Choice stainless steel u-shaped burners, Fire Magic Diamond Sear and rod stainless steel cooking grids and stainless steel housing are under warranty for as long as you own your grill.
Brass valves, inner liners, manifold assemblies, porcelain (including ovens and barbecue faces) and backburner assemblies (except ignition systems) are under warranty for fifteen (15) years.
Electric grills, including stainless steel cooking grids and electric grill stainless steel housing are under warranty for ten (10) years (except ignition systems).
Flavor grids, infrared burners in the grill, charcoal stainless steel grills (except for the charcoal pan, charcoal grid, wood pellet screen, thermometer and ash tray which are under warranty for one year) are under warranty for five (5) years.
Fire Magic side burners and all other Fire Magic components (except ignition systems and electrical parts) are under warranty for three (3) years.
Fire Magic ignition systems (excluding batteries), electrical components (including lights and thermometer) and grill accessories are under warranty for one (1) year.
Our SATISFACTION GUARANTEE and LOWEST PRICE GUARANTEE let you rest easy knowing you'll be taken care of, no matter what happens.
By buying from us you qualify for the full manufacturer warranty, save time and money! We ship directly to your door from the manufacturer's warehouse. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. We ship with only the best carriers including UPS, FedEx, USPS, and trusted freight companies to get your product to you in the fastest time possible. We even offer discounts with most orders just to make your day a little better.
We use encrypted SSL security to ensure your credit card information is 100% protected.