Flame Authority is an authorized dealer for every brand we sell which means you qualify for the full manufacturer warranty with every purchase.

We value your time and money. Our Customer care are always available to help you with your concerns.

We ship directly to your door from the manufacturer's warehouse.

Every product is thoroughly inspected for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. We ship with only the best carriers including UPS, FedEx, USPS, and trusted freight companies to get your product to you in the fastest time possible.

We have✨SUPRISING DISCOUNTS✨ awaiting for you!

"I want to check if you can PRICE MATCH a product before I placed an order."

To Request a PRICE MATCH

simply CLICK THE BUTTON ABOVE similar to this 👇

FREQUENTLY ASKED QUESTIONS

What if I find a lower price than at your store?

• We put forth a lot of effort to ensure that we have the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price than us within 30 days of your purchase date, please let us know, and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.

What are the limitations of your 100% Price Guarantee?

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and "buy one, get one free" offers are not eligible
• The item must be in stock on the competitor's website
• The competitor must be an online store; they may not have a retail location
• The website cannot be a discounter or auction website (i.e., eBay, Overstock, Walmart, Amazon, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges; it excludes sales tax

Is there any Special Discounts for HVAC, Contractors, Designers at Flame Authority?

• Without a doubt! You deserve to acquire the products you want at a discounted price, therefore please do not hesitate to contact us.