Description
Napoleon Prestige 500 RSIB Stainless Steel Natural Gas Grill w/ Infrared Side & Rear Burners P500RSIBNSS-3 Review

Looking for a fun bonding for your family and friends? Why not try grilling? You can do that and more with the help of Napoleon Prestige 500 RSIB Stainless Steel Natural Gas Grill w/ Infrared Side & Rear Burners P500RSIBNSS-3!
The Napoleon Prestige 500 RSIB Stainless Steel Natural Gas Grill w/ Infrared Side & Rear Burners P500RSIBNSS-3 is the total grilling package; with a stunning, all stainless steel hood and stainless steel construction, this cart model has the capabilities of a full outdoor kitchen. With four main burners, an infrared rear and side burner, this grill can cook meals using eight unique cooking styles. Grill for a crowd with a capacity for up to thirty hamburgers, and up to eight more on the side burner.
You'll know it's a Napoleon with the Iconic WAVE™ cooking grids for those distinctive sear marks. Not just durable on the outside; under the lid, is the same quality stainless steel used for the tube burners, dual-level sear plates, and cooking grids. Seven stainless steel sear plates provide extra surface area for any drippings from your food to vaporize, avoiding flare-ups. Never leave your barbecue on again as all the Prestige® series grills come with the Safety Glow feature where the control knobs glow red when the burner is on. Enjoy evenly cooked restaurant-style meals with the rear infrared burner and rotisserie.
If you like this gas grill but are looking for a different size and color check out? You can look at Napoleon Prestige 500 RSIB Stainless Steel Propane Gas Grill w/ Infrared Side & Rear Burners P500RSIBPSS-3. You can also check out other Napoleon Hearth and Grills.
Purchase the Napoleon Prestige 500 RSIB Stainless Steel Natural Gas Grill w/ Infrared Side & Rear Burners P500RSIBNSS-3 today.
Features
- 80,000 BTU's
- 900 in² Total Cooking Area
- Infrared SIZZLE ZONE™ Side Burner
- Infrared Rear Rotisserie Burner
- Stainless Steel Sear Plates
- Included Rotisserie
- 4 Stainless Steel Main Burners
- Stainless Steel Iconic WAVE™ Cooking Grids
- LIFT EASE™ Roll Top Lid
- Safety Glow Control Knobs
- Stainless Steel Folding Side Shelf
- Lifetime Warranty
Manuals
Need assistance? Talk to an Expert at +1-800-923-4556 or email: support@flameauthority.com to get the best-suited Gas Grill for your needs.
Specifications
- Dimensions (H x W x D): 50.25" x 66.25" x 26.5"
- Burners: 6
- Cooking Area: 17.75" x 28"
- Grilling Area: 500 sq. in.
- Warming Rack: 9 x 28.62
- Warming Rack Area: 260 sq. in.
- Side Burner Area: 140 sq. in.
- Total Cooking Area; 900 sq. in.
- Cooking BTUs: 80,000
- Burger Count: 31 Burgers
- Back Burner BTUs: 18,000
- Side Burner BTUs: 14,000
- Weight: 207 lbs
Options and Accessories
Napoleon PRO 500 & Prestige 500 Freestanding Grill Cover 61500

Protect your Prestige® or Prestige PRO™ 500 grill with this Premium Grill Cover. The durable, water-resistant fabric won't crack, and the improved UV inhibitors provide superior fade resistance. For year-round full weather protection for your grill, the Premium Grill Cover can't be beaten. Adjustable straps with buckles secure the cover under a grill's side shelves, while the vent allows for airflow preventing mildew, as well as protection on gusty days. Easily store your cover out of the way with the convenient hanging loops. Use the Velcro panel on the front for easy access to the grill cabinet storage, and for easy covering and uncovering of the grill too
Napoleon Cast Iron Charcoal and Smoker Tray 67732

Turn your favorite Napoleon gas grill into a Charcoal grill and smoker for enhanced food flavor. Add the flavor of charcoal in combination with your favorite wood chips using your gas grill. Lights quickly and conveniently with your bottom gas burner. Just remove your grids and sear plates, rest the charcoal tray on burners, add charcoal and replace cooking grids. Use your burners until the charcoal glows red, turn the burners off and grill the modern charcoal way.
Napoleon PRO Stainless Steel 3 Piece Tool-set 70034

Elegant and easy-to-use Napoleon's PRO Stainless Steel 3 Piece Toolset has everything you need to master your next barbecue. The curved handles sit lightly and comfortably in the hand while you grill up a feast. Easily hang your PRO Stainless Steel 3 Piece Toolset with the oversized loops for storage on your grill's tool hooks. The spatula features an extra long face, bladed tip, and serrated edge for easy moving and flipping. The tongs are sturdy, easily locking and unlocking so you're always ready for BBQ action. The silicone basting brush lets you safely slather on the sauce, and cleanup is a breeze because it's dishwasher safe.
Napoleon Commercial Grade Rotisserie Kit for Large Grills 69231

- Includes Counterweight
- Fits Lex 485 & Prestige 500 Series
- Commercial Motor
- Food Grade Stainless Steel
- Fits Grill Hoods up to 42 inches
Warranty
Please check your Napoleon manuals for your exact warranty information.
Napoleon Hearth
Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management System.
Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. The complete appliance is again thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receive the quality product that you expect from Napoleon.
Napoleon Gas Appliance President’s Lifetime Limited Warranty
The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long as you own the appliance. This covers: combustion chamber, heat exchanger, stainless / steel burner, Phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring, remote controls, ignitors, gaskets and pilot assemblies.*
Labour related to warranty repair is covered free of charge during the first year (labour warranty is not applicable for the Gas Log Sets). Repair work, however, requires the prior approval of an authorized company offi cial. Labour costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer.
* Construction of models vary. Warranty applies only to components included with your specifi c appliance.
Conditions and Limitations
Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim.
Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the following conditions and limitations:
Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized service technician or contractor qualifi ed and authorized installer, service agency or supplier. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect, and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of Phazer™ logs and embers. This warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions. After the first year, with respect to this President’s Lifetime Limited Warranty, Napoleon may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
After the first year, Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the
President’s Lifetime Limited Warranty, Napoleon’s responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential or indirect damages. This warranty defi nes the obligations and liability of Napoleon with respect to the Napoleon gas appliance and any other warranties expressed or implied with respect to this product, its components or accessories are excluded. Napoleon neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: overfiring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting confi gurations, insuffi cient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to the appliance, combustion chamber, heat exchanger, plated trim or other components due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of Napoleon.
During the first 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price. The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel, diagnostic tests, shipping and other related charges are not covered by this warranty.
Please check your Napoleon manuals for your exact warranty information.
Napoleon BBQ
PRESIDENT’S LIMITED LIFETIME WARRANTY - PRESTIGE®/PRO™ CART AND BUILT-IN HEADS
NAPOLEON PRESIDENT’S LIMITED LIFETIME WARRANTY
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum castings / stainless steel base | Lifetime |
Stainless steel lid | Lifetime |
Porcelain enamel lid | Lifetime |
Stainless steel cooking grids | Lifetime |
Stainless steel tube burners | 10 years full coverage, plus 50% off for life |
Porcelain-enameled cast iron cooking grids | 10 years full coverage, plus 50% off for life |
Stainless steel sear plates | 5 years full coverage, plus 50% off for life |
Stainless steel infrared rotisserie burner | 5 years full coverage, plus 50% off for life |
Ceramic infrared burners (excluding screen) | 5 years full coverage, plus 50% off for life |
All other parts | 2 years |
15 YEAR LIMITED WARRANTY - NEW FOR LE, LEX (CART AND BUILT-IN HEADS), ROGUE® AND PRO605CSS
NAPOLEON 15 YEAR LIMITED WARRANTY
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum castings / stainless steel base | 15 Years |
Stainless steel lid | 15 Years |
Porcelain enamel lid | 15 Years |
Stainless steel cooking grids | 15 Years |
Stainless steel tube burners | 10 years full coverage, plus 50% off until the 15th year |
Stainless steel sear plates | 5 years full coverage, plus 50% off until the 15th year |
Porcelain-enameled cast iron cooking grids | 5 years full coverage, plus 50% off until the 15th year |
Ceramic infrared burners (excluding screen) | 5 years full coverage, plus 50% off until the 15th year |
All other parts | 2 years |
10 YEAR LIMITED WARRANTY - NEW FOR TRIUMPH® AND TRAVELQ™ 285 SERIES (INCL. PRO285)
NAPOLEON 10 YEAR LIMITED WARRANTY
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum castings / stainless steel base | 10 Years |
Stainless steel lid | 10 Years |
Porcelain enamel lid | 10 Years |
Painted steel lid | 5 years full coverage, plus 50% off until the 10th year |
Stainless steel tube burners | 5 years full coverage, plus 50% off until the 10th year |
Stainless steel sear plates | 5 years full coverage, plus 50% off until the 10th year |
Porcelain-enameled cast iron cooking grids | 5 years full coverage, plus 50% off until the 10th year |
Ceramic infrared burners (excluding screen) | 5 years full coverage, plus 50% off until the 15th year |
All other parts | 2 years |
10 YEAR LIMITED WARRANTY - FOR CHARCOAL KETTLE SERIES AND APOLLO® SMOKERS
NAPOLEON 10 YEAR LIMITED WARRANTY
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
Porcelain enamel lid and bowl | 10 Years |
Air control system | 5 years full coverage, plus 50% off until the 10th year |
Porcelain-enameled cast iron cooking grids | 5 years full coverage, plus 50% off until the 10th year |
Chrome plated cooking grids | 3 years full coverage, plus 50% off until the 10th year |
All other parts | 2 years |
10 YEAR LIMITED WARRANTY - FOR OASIS™ AND BUILT-IN COMPONENTS, INCLUDING DROP-IN SIDE BURNERS
NAPOLEON 10 YEAR LIMITED WARRANTY
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum castings / stainless steel base | 10 Years |
Stainless steel tube burners | 10 Years |
Ceramic infrared burners (excluding screen) | 5 years full coverage, plus 50% off until the 10th year |
Stainless steel lid, door and drawer panels | 5 years full coverage, plus 50% off until the 10th year |
Porcelain-enameled cast iron cooking grids | 5 years full coverage, plus 50% off until the 10th year |
Stainless steel or porcelain sear plates | 3 years full coverage, plus 50% off until the 10th year |
All other parts | 2 years |
3 YEAR LIMITED WARRANTY - FOR PATIOFLAME® TABLES AND PATIOFLAME® BURNER KITS
NAPOLEON 3 YEAR LIMITED WARRANTY
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum table top and pedestal | 3 Years |
Stainless steel housing | 3 years |
Stainless steel burner assembly | 3 years |
All other parts | 2 years |
1 YEAR LIMITED WARRANTY - BELLAGIO™ PTH31GTSSP AND PTH11PSS PATIO HEATERS
NAPOLEON 1 YEAR LIMITED WARRANTY
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for a period of one year.
CONDITIONS AND LIMITATIONS
NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
The product must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty. Discoloration to plastic parts from chemical cleaners or UV exposure is not covered by this warranty.
This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, nor any components used in the installation of the product.
Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided.
All parts replaced under the Limited One Year Warranty Policy are subject to a single claim.
NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-installation of a warranted part, and such expenses are not covered by this warranty.
Notwithstanding any provision contained in this Limited One Year Warranty, NAPOLEON’s responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or indirect damages.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,
Any damages to the product due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON.
NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty claim.
NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.
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Let customers speak for us
from 3616 reviewsI was able to get a Novus 33 in brick refractory back for my NG Novus fireplace insert. Novus is a high demand item and Flame authority was only supplier without a huge delay from manufacturer. I recommend them for all fireplace needs.

Great service and great product

Product is great, free shipping was good, and unpacking and installing it was easy. Customer support was great too, both with the sales and shipping carrier. After much research…the Modern Flames Redstone is the one.

A+ = both the sale, the shipping process, and the product

I purchased burner and fire box. I emailed and spoke with Jim . He helped me from start to finish. Great service
The mantel required a little bit of sanding and prep before painting, but was good quality. Flame Authority did an excellent job shipping and it arrived by freight in perfect condition.
The mantel assembled well. I ended up using some construction adhesive to glue the legs on to make it a little more sturdy. I cut pocket holes in the top to attach it to the wall.
Very happy with our purchase!

I shopped for a grill for two people. I want it to last for ten years or more. I want it to get really hot for grilling steaks after they have been cooled sous vide. I want it to be useful also for lower temp cooking. This Blaze grill is perfect for me and my wife. Our purchase through Flame Authority was completed with no problems. I am totally satisfied with this grill and highly recommend it for anyone with similar needs.

Came as advertised and without any delays. Arrived quickly. No issues and would buy from flame authority again.

I wanted to make sure of the size and features of this oven. I called Flame Authority and Mary answered the call. She gave me all the details and I was really amazed coz she really knows what she is selling. Expert with sales and communication. Thumbs Up!

I bought the stove couple weeks ago and ended up having a chance running it a few days I am very pleased with the outcome of the amount of heat it gets out also with the amount of hours it burns at least eight hours. I would recommend this for anyone who is looking for hours of heat output. At first when I bought it I didn’t quite know if mine hopes will be for filled but now they are happy with it. I would recommend this to anyone as a trusted tester of it I am very pleased of the outcome it rains.!

Nice , polite and helpful, when you would call with questions.Fireplace looks nice and throws a decent amount of heat , just a bit of a delay in delivery. Ended up getting it End of January, right before guests arrived. But still only took 3 weeks to get. Thank you Flame Authority !!!

I didn't expect to have this fireplace earlier than the lead time they promised. It looks stunning in my living room and now we are prepared for the upcoming winter season! I am happy with all the updates! Customer service representatives keep on updating me with the process of my order until delivery they are checking it for you! 10 stars for Flame Authority!

Simply beautifully designed. Very efficient. Looks gorgeous in our mid century modern home in a corner space. Will save us $$$ on electric heat bills and is easy to clean with fireplace glass cleaner.

I believe it was David Novak that helped me. Someone ALWAYS answered the phone and located this burner when I couldn't find it anywhere else. It almost seemed too good to be true. But it wasn't. The burner is now nestled in my new outdoor kitchen and am very pleased.

Thank you for a very smooth transaction. the remote is very useful. It is very easy to install
