Dimplex Deluxe 39" Built-In Electric Firebox BF39DXP

We work very hard to ensure we offer the absolute best prices online. We work with suppliers and manufacturers directly to make sure they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price than us within 30 days of your purchase date, please let us know, and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.

We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

To request your partial refund, just email us a link to the product on our website and our competitor's website, within 30 days from the date of your order, and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and "buy one, get one free" offers are not eligible
• The item must be in stock on the competitor's website
• The competitor must be an online store; they may not have a retail location
• The website cannot be a discounter or auction website (i.e., eBay, Overstock, Walmart, Amazon, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges; it excludes sales tax

If you want to check if we can price match a product before you place your order, please contact us.

1-Year Limited Warranty

• Covers fireplace parts for one year from date of purchase
• Mantels and trims for one year, no in-home service

2-Year Limited Warranty

BLF series

• Covers fireplace parts and labor for two years from date of purchase
• In-home service for parts and labor for two years from date of purchase
• Mantels and trims for one year, no in-home service

25" and 26"

• Covers fireplace parts for two years from date of purchase
• In-home service for parts and labor for the first year from date of purchase
• Mantels and trims for one year, no in-home service

5-Year Limited Warranty

• Covers fireplace parts for five years from date of purchase
• In-home service for parts and labor for the first year from date of purchase
• Mantels and trims for one year, no in-home service

10-Year Limited Warranty

• Covers fireplace parts for ten years from date of purchase
• In-home service for parts and labor for the first year from date of purchase
• Mantels and trims for one year, no in-home service

Dimplex Electric Stoves: 90-DAY LIMITED WARRANTY

• Exchange only, no in-home service