OPEN 7 DAYS A WEEK
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OPEN 7 DAYS A WEEK
9AM - 7PM EST
The Palisade see-thru direct vent unit is a perfect choice for today’s contemporary floor plans, allowing you a great view of your fireplace from more than one room. Not only is the Palisade smart but sexy as well with its curved front face design.
This compact gas fireplace is only 10 7/8” deep but offers an impressive glass viewing area so you can enjoy even more flame. The Palisade is available in Standard and Deluxe systems. Each unit comes with contemporary black porcelain panels, black reflective glass, and 3 piece rock set. This fireplace also comes standard to run on natural gas but is also available for liquid propane use. Safety barriers are recommended.
We work very hard to ensure we offer the absolute best prices online. We work with suppliers and manufacturers directly to make sure they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price than us within 30 days of your purchase date, please let us know, and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, just email us a link to the product on our website and our competitor's website, within 30 days from the date of your order, and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
If you want to check if we can price match a product before you place your order, please contact us.
Your Sierra Flame gas fireplace is guaranteed to be free of defects in materials and workmanship for a period of 5 years from the date of purchase. This covers: combustion chambers, heat exchangers and burners as well as stainless steel parts against tarnishing.
Electrical (110 volt and millivolt) components and wearable parts such as blowers, gas valves, thermal switches, switches, wiring, remote controls, igniters, gaskets, glass (thermal damage only) and pilot assemblies are covered for 1 year and Sierra Flame will provide replacement parts free of charge during the fi rst year of the limited warranty
Sierra Flame warrants its products against manufacturing defects to the original purchaser only – ie. the individual or legal entity (registered customer) whose name appears on the original invoice – provided that the purchase was made through an authorized Sierra Flame dealer and is subject to the following conditions and limitations:
Our SATISFACTION GUARANTEE and LOWEST PRICE GUARANTEE let you rest easy knowing you'll be taken care of, no matter what happens.
By buying from us you qualify for the full manufacturer warranty, save time and money! We ship directly to your door from the manufacturer's warehouse. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. We ship with only the best carriers including UPS, FedEx, USPS, and trusted freight companies to get your product to you in the fastest time possible. We even offer discounts with most orders just to make your day a little better.
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The see through part is really amazing. We didn't have to buy 2 fireplaces for our dining and living room. Also, it is really affordable compared to us getting 2 different fireplaces which is a steal by the way.