Warranty
Real Fyre Vented Gas Log Sets Limited Warranty Highlights
All Peterson Vented Ceramic Refractory Gas Logs are warranted for as long as you own them (LIFETIME).
All Peterson Vented Burners are warranted for ten (10) years. SPK-26 controls are covered for three (3) years "ALL PARTS" Warranty. The APK-17 valve is covered for two (2) years. All other Peterson valves, pilots, and controls are covered by one (1) year limited warranty (EXCLUSING BATTERIES).
Real Fyre Vent-Free Gas Log Sets Limited Warranty Highlights
All Real Fyre Vent-Free Ceramic Refractory Gas Logs are warranted for as long as you own them (LIFETIME).
All Real Fyre Vent-Free Burners are warranted for ten (10) years. All Real Fyre glass, gems, and fiber-ceramic blend logs are warranted for five (5) years. All Real Fyre valves, pilots, and controls are covered by one (1) year limited warranty (EXCLUSING BATTERIES).
Real Fyre Direct Vent Systems Limited Warranty Highlights
The insert body and firebos are warranted as long as you own them (LIFETIME).
Burner assemblies are warranted for ten (10) years. Ceramic glass panel is warranted for fire (5) years (THERMAL BREAKAGE ONLY). Gas logs are warranted for five (5) years. Electronics and gas controls are warranted for one (1) year.
We are an authorized dealers for every brand we sell!
Our SATISFACTION GUARANTEE and LOWEST PRICE GUARANTEE let you rest easy knowing you'll be taken care of, no matter what happens.
By buying from us you qualify for the full manufacturer warranty, save time and money! We ship directly to your door from the manufacturer's warehouse. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. We ship with only the best carriers including UPS, FedEx, USPS, and trusted freight companies to get your product to you in the fastest time possible. We even offer discounts with most orders just to make your day a little better.
We use encrypted SSL security to ensure your credit card information is 100% protected.